1. Pharmacy, 111 or 999 – what do I need?

    News -

    We have designed a new 'business card', to keep you understand whether you need Pharmacy, NHS 111 or 999 emergency help.

  2. Your Health and Social Care - Insight into Action - report 1

    Report -

    What we've heard from you - insight from 15th March - 10th April 2020

  3. Your Health and Social Care - Insight into Action - report 2

    Report -

    What we've heard from you - insight from 11th - 24th April 2020

  4. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised as we emerge from the COVID-19 pandemic.

  5. Your Health and Social Care - Insight into Action - report 3

    Report -

    What we've heard from you - insight from 25th April - 8th May

  6. What people in Sussex told Healthwatch about their views on the NHS Long Term Plan

    Report -

    The report summarises views gathered in East Sussex, West Sussex and Brighton & Hove between February and May 2019.

  7. Your Health and Social Care - Insight into Action - report 4

    Report -

    What we've heard from you - insight from 9-22 May 2020

  8. Cancer services in Sussex during Covid-19: What this means for you webinar (free).

    News -

    In these challenging times, this is an opportunity for anyone with concerns about cancer services, to access advice from experts. This includes but is not limited to cancer patients and those that care for friends and family with cancer.

  9. Sussex cancer patients quiz cancer experts live online

    News -

    Healthwatch held a webinar about Cancer services during COVID-19 on Thursday 11th June at 5pm. Watch the full recording of the video here.

  10. Covid-19: Have your say about the future of health and social care services in Sussex

    Blog -

    You are invited to enter a prize draw to win one of five £25 Amazon vouchers for taking part.

  11. Your Health and Social Care - Insight into Action - report 5

    Report -

    This is our fifth report in this series and covers the insight we've heard from you from 23rd May - 12th June 2020.

  12. Health and Social Care Select Committee Inquiry - Oral Evidence

    News -

    Healthwatch West Sussex contributes feedback to the HSCSC's inquiry on 'Delivering Core NHS and Care Services during the Pandemic and Beyond'

  13. Sussex Cancer patients have their questions answered

    Report -

    Healthwatch in Sussex responded to patient concerns about cancer services in Sussex. A webinar was coordinated between three local Healthwatch with the help of Sussex Health and Care Partnership. Read the full report and Q&A report here.

  14. Our Annual Report 2019-20

    Report -

    Our Annual Report: Guided by You, highlights our work, what we've achieved and our plans for next year

  15. Spotlight on: Community Transport Sussex

    Report -

    During the pandemic Community Transport Sussex (CTS) has had to switch its focus from taking potentially isolated people out and about, to getting essential things to those people. Find out more about CTS here.

  16. Tell us about your experience of leaving hospital during COVID-19

    Blog -

    Giving feedback, both good and bad, can help improve services. #BecauseWeAllCare

  17. Your Health and Social Care - Insight into Action - report 6

    Report -

    This is our sixth report in this series and covers the insight we've heard from you from 13th June - 12th July 2020.

  18. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  19. Digital Engagement Survey 2020: Interim Report

    Report -

    Interim findings from the Healthwatch in Sussex and Sussex NHS Commissioners’ Digital Engagement Survey 2020: Preferences towards the future of health and social care services in Sussex

  20. Give us your views on Patient Transport Services in Sussex

    Blog -

    Healthwatch in Sussex want to hear from people about their experiences of using Non-Emergency Patient Transport Services. Your ideas will help inform the commissioning of a future service.

  21. Words Save Lives - Organ Donation Week

    Advice and Information -

    Organ donation means giving part of your body to someone else who needs it. This amazingly generous act saves thousands of lives in the UK every year.

  22. Heads Up - September 2020

    Blog -

    Keeping you up to date with health and social care news

  23. Tackling COVID communication challenges

    News -

    Healthwatch, together with other organisations, are taking part in ambulance trust-led discussions looking at how to overcome the communication challenges staff, patients, their family and friends and carers face because of wearing PPE.

  24. Enhanced NHS111 service launches for Kent, Medway & Sussex

    News -

    From today the NHS 111 service in Kent, Medway and Sussex is being enhanced and it can now offer access to a wider range of health care professionals.

  25. Case Study: The Olive Tree

    Report -

    This is an independent case study showing an example of The Olive Tree’s story of adapting during the COVID crisis and what the future holds.

  26. Case Study: Cancer United

    Report -

    This is an independent case study showing an example of Cancer United’s story of adapting during the COVID crisis and what the future holds.

  27. Case Study: Friends of Chichester Hospitals

    Report -

    This is an independent case study showing an example of Friends of Chichester Hospitals story of adapting during the COVID crisis and what the future holds.

  28. Case Study: Community Transport Sussex

    Report -

    This is an independent case study showing an example of Community Transport Sussex’s story of adapting during the COVID crisis and what the future holds.

  29. Update on WSHFT/BSUH Merger

    News -

    Western Sussex Hospitals NHS Foundation Trust (WSHT) and Brighton and Sussex University Hospitals NHS Trust (BSUH) are proposing to become one trust in April 2021.

  30. A day in the life of a patient at St. Richard's, Chichester

    Report -

    A case study showing a day in the life of a patient at St Richard's Hospital, Chichester.

  31. Improve hospital discharge now before winter to manage second peak of Covid-19, warn Red Cross and Healthwatch England

    News -

    Patients felt unready to leave hospital and missed out on vital follow-up visits and assessments according to new Healthwatch and British Red Cross research into hospital discharge arrangements during the first five months of the coronavirus pandemic

  32. Case Study - Hospital Communication and Discharge during COVID

    Report -

    This is Stanley and Barbara's story of their experience of hospital communication and discharge.

  33. Over 55s least likely to think care has improved over the pandemic

    News -

    We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

  34. Healthwatch West Sussex launch ‘Ask Us – Tell Us’ campaign for Lockdown 2

    News -

    This week Healthwatch West Sussex launches the ‘Ask Us – Tell Us’ campaign to encourage local people to ask questions and share feedback on health and care services they use.

  35. Updates on the COVID-19 vaccination programme in West Sussex

    News -

    Take a look at what you need to know about the COVID-19 vaccination programme, including how you will know when it's your turn, where to go, and why it's important.

  36. Help us help you to get the treatment you need – advice and information on using the NHS during the pandemic

    Advice and Information -

    If you need medical help you should still contact your GP practice, use NHS 111 online or call 111. If you are told to go to hospital it is important that you go to hospital.

  37. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care. Find out what this means for you and your loved ones.

  38. Healthwatch in Sussex reports on Patient Transport Services (2020)

    Report -

    Healthwatch in Sussex has published a series of reports which indicate high levels of satisfaction amongst people who have used Non-Emergency Transport Services, but which sets out how they could and should be improved.

  39. Understanding why Maternity services have changed in West Sussex - 12 January

    News -

    Update explaining why maternity services have had to change in West Sussex due to the pandemic.

  40. Heads Up - January 2021

    Blog -

    Keeping you up to date with health and social care news

  41. Cancer Alliance and local charity join forces to raise awareness of ovarian cancer symptoms

    Advice and Information -

    Surrey and Sussex Cancer Alliance (SSCA) has joined forces with local charity GRACE to raise awareness of the symptoms of ovarian cancer and encourage women to seek medical help sooner.

  42. COVID-19 Vaccinations: Your views and experiences - Interim Report

    Report -

    An interim report from over 1800 survey responses from our Vaccination Survey from 3-8 March.

  43. #ConfusingComms - Communication tips for restoring planned care

    Report -

    Early public feedback to our #ConfusingComms Campaign allowed us to highlight some good practice and make suggestions, based on experiences people have recently shared.

  44. Video consulting with your NHS

    Advice and Information -

    A quick guide for patients

  45. Share your views on West Sussex Health and Care Vision and Aims

    News -

    Sussex Health and Care Partnership want to develop a health and care vision. Share your views today.

  46. Healthwatch insight highlights pressures on GPs and A&E

    Report -

    Healthwatch in Sussex is today publishing a report that shares its insight on the pressures being faced by local health services across the county.