Your NHS appointment letters shouldn’t make you feel confused, worried, or anxious. Get involved with our #ConfusingComms campaign by sending us a photo of your letter so that we can identify how services could improve their communications so that patients feel confident, safe, and reassured for their appointment.
From 1 December 2020, the NHS is introducing a new system called NHS 111 First.
If you have an urgent, but not life-threatening health problem you can now contact NHS 111 First to find out if you need to go to A&E.
I didn’t know about Healthwatch but I called them on the suggestion of a friend. I had quite a long story... it really helped me to talk it through with someone, to see a way forward and to point me in the right direction. Thank you.
