When our face-to-face engagement ceased in March 2020, we moved rapidly to a new and flexible plan. We refocused our immediate priority on COVID-19 and any hot topics arising from peoples’ issues and experiences. Our Annual Report highlights our work, what we've achieved and our plans for next year.
Prioritising helps us to focus our resources and be clear with the health and social care commissioners and services on what we plan to work on and where additional resources will be needed to enable us to provide insight and support. Find out what we plan to focus our work on this year.
We are asking local people to send examples of poorly written NHS appointment letters, emails or texts. With your support, we can identify how local health services in West Sussex can improve their communications.
I didn’t know about Healthwatch but I called them on the suggestion of a friend. I had quite a long story... it really helped me to talk it through with someone, to see a way forward and to point me in the right direction. Thank you.