The Accessible Information Standard gives disabled people and people with a sensory loss the legal right to get health and social care information they can understand and communications support if they need it. But, is the standard being delivered by services and does it go far enough?
We are concerned for residents and their families who are struggling to afford to pay for the care they have been assessed as needing. Many are now struggling financially with some going into debt to maintain the care they need or going without some of the care.
I didn’t know about Healthwatch but I called them on the suggestion of a friend. I had quite a long story... it really helped me to talk it through with someone, to see a way forward and to point me in the right direction. Thank you.
