How we help you

Healthwatch is your health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences. As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. Last year we helped nearly a million people like you to have your say and get the information and advice you need.

Read our easy read guide

The power of your feedback

We use your feedback to better understand the challenges facing the NHS and other care providers nationally, to make sure your experiences improve health and care services for everyone. We can also help you to get the information and advice and you need to make the right decisions for you and to get the support you deserve.

It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. Remember, your feedback is helping to improve people’s lives. So if you need advice, or you’re ready to tell your story – we’re hear to listen.

Share your story

Our plans for the year

Prioritising helps us to focus our resources and be clear with the health and social care commissioners and services on what we plan to work on and where additional resources will be needed to enable us to provide insight and support.

Find out what we plan to focus our work on this year

Our Community Partnerships

We support and work with community groups and clubs to promote a deeper understanding of local health and care needs and experiences.

Find out more

Our history and functions

Find out more about the difference between Healthwatch England and local Healthwatch, and why we were set up.

Find out more

Our Board

SallyDartnell Healthwatch West Sussex

Find out more about our Board.

Meet our Board

Our staff

Healthwatch West Sussex team

Meet our staff and volunteers.

Meet the team

Work with us

If you are an organisation looking to work with us on a project, get in touch and tell us more.

Contact us