Who we are and what we do

We are the independent champion for people who use health and social care services in West Sussex. We’re here to make sure that those running services, put people at the heart of care. 

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

We focus on ensuring that people’s worries and concerns about current services are addressed.

We work to get services right for the future.

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Community Partnerships

We support and work with community groups and clubs to promote a deeper understanding of local health and care needs and experiences 

Find out how we’ve working in partnership with others

Our Work Plan for 2019-2020

Our work plan details our engagement and priority work and the outcomes it is designed to achieve.

Read our report

How we make a difference

Patients told us they were worried about requesting their medical records from our local hospitals and struggled to know how to answer some of the questions being asked. We helped to improve this.

Find out more

Our Board

SallyDartnell Healthwatch West Sussex

Find out more about our Board.

Meet our Board

Our staff

Healthwatch West Sussex team at event

Meet our staff and volunteers.

Meet the team

Work with us

If you are an organisation looking to work with us on a project, get in touch and tell us more.

Contact us