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Advice and information

lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
111 graphic
What should you do if you have urgent but not life-threatening symptoms? Call 111
If you have urgent but not life-threatening symptoms, dial 111.
29 March 2019
women talking on phone
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Man smiling with his two young children
Video: West Sussex Wellbeing and Resilience Framework
This animation explains how organisations and sectors across West Sussex can use the West Sussex Wellbeing and Resilience Framework to transform the lives of residents.
30 April 2018
Woman speaking to a receptionist
How to support patients during GP closures and mergers
Whilst we recognise that practices will have to close or merge due to the lack of GPs, we believe patients could be better supported during this time. Therefore, we have created the following checklist for CCGs and Practices to use in this situation.
1 January 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Woman alone walking out of the door looking down
Guide to see the Doctor or Nurse - a booklet to support adults with visible and hidden disabilities
Use this book to help prepare and familiarise yourself for your visit to the Doctor or Nurse. Booklets created by Thumbs Up World in partnership with Pound Hill and Copthorne Medical Practice. To support adults with visible and hidden disabilities.
20 February 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015
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