Healthwatch West Sussex follows the Good Governance code for the Community and Voluntary Sector.
Our current policies and procedures are outlined in the documents below. We are in the process of publishing further policies and these will be available on this page in due course.
Safeguarding Children Policy
This is a policy for Healthwatch West Sussex Board members and Chief Officer.
Download Safeguarding Children Policy
Adult Safeguarding Policy
This procedure sets out what is expected of Healthwatch West Sussex Board members, staff and volunteers who have been informed or have reason to suspect that an adult has been harmed or is at risk of harm.
Download Adult Safeguarding Policy
Equality Diversity Policy
This policy aims to outline Healthwatch West Sussex’s commitment to ensuring equality of opportunity and equal treatment for all staff, volunteers and board members.
Download Equality Diversity Policy
IHCAS Equitable Service Use Policy
The Equal Opportunities Policy details our commitment to equality of access and ensuring no person is treated less favourably than others on any grounds.
Download IHCAS Service Use Policy
Business Continuity Policy
This Continuity Policy is designed to ensure that Healthwatch West Sussex services and Board can continue to operate (as far as possible) in the event of any unexpected disaster, incident or major occurrence.
Download Business Continuity Policy
Complaints Policy
Individuals and organisations have the right to express their views about the performance of Healthwatch West Sussex and the way in which it conducts its business.
Membership on Partnership Bodies Policy
Healthwatch West Sussex Membership of, an role on, Partnership Bodies and Board - Requests for Healthwatch to join a board.
Download Membership on Partnership Bodies Policy
Decision Making Policy
The Regulations for local Healthwatch state that each local Healthwatch must have a procedure for making relevant decisions. It also states that members of the public must be able to have access to meetings where these decisions are being made.
This policy and procedure relate to how Healthwatch West Sussex makes decisions about what action to take about issues that are reported directly to Healthwatch.
Download Decision Making Policy
Conduct of Board Business
This policy sets out how the Healthwatch West Sussex Board will meet its legal obligations for conducting its decision making meetings in public and allowing proper access to its policies, procedures, agendas and minutes.
Download Conduct of Board Business
Volunteer Policy
Healthwatch West Sussex takes its duty of care to its volunteers seriously and will support them to carry their tasks safely and recognises the contribution that volunteers make to support the work of the organisation.
Modern Slavery Statement
Healthwatch West Sussex is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking.