Advice and Information

Whilst we recognise that practices will have to close or merge due to the lack of GPs, we believe patients could be better supported during this time. Therefore, we have created the following checklist for CCGs and Practices to use in this situation.

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Use this book to help prepare and familiarise yourself for your visit to the Doctor or Nurse. Booklets created by Thumbs Up World in partnership with Pound Hill and Copthorne Medical Practice. To support adults with visible and hidden disabilities.

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.