Report
News and reports
Independent Health Complaints Advocacy Service - Service Agreement
So you can get the most from accessing this service please read this document carefully, as it explains not only what you can expect from this service but also what we expect from you.
Report
Spotlight on: Crawley Kashmiri Woman’s Group
This Group enables Kashmiri women to come together in respectful fellowship, to share ideas and support, through a common heritage.
Report
Spotlight on: Multiple System Atrophy (MSA) Trust
The Multiple System Atrophy Trust is the UK’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure. We spoke with a support group to hear their stories and experiences.
Report
Spotlight on: Multiple Sclerosis Society
In West Sussex, the MS Society are working with Healthwatch West Sussex to find out more about the experiences of people affected by MS and represent their voices to help influence improvements in Health and Social Care in our County.
Report
Spotlight on: Turning Tides
Turning Tides offes many services are in Worthing but these also stretch out to include Horsham, Littlehampton and Mid Sussex. We captured the health and social care experiences and views from those who attend the groups.
Report
Burgess Hill Listening Tour Report 2018
We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.
Report
Community Partnerships: COPD Support Group East Grinstead
Supporting and working with community groups and clubs to promote a deeper understanding of local health and care needs and experiences
Report
Community Partnerships: Midhurst Foodbank Centre
Midhurst Foodbank Centre opened in September 2014 and provides crisis support. We went along to listen to the stories and views that were shared by the local people about their health and social care services.
Report
Spotlight on: Selsey Care Shop
Healthwatch West Sussex has had the opportunity to see how the Selsey Care Shop and its supporting groups provide a fantastic example of a community sharing local resources, volunteers and expertise to support its residents.
Report
Resolving Complaints with GPs
Katie Weston advocate for Independent Health Complaints Advocacy Service (IHCAS) has recently been working with three local people to support them to resolve complaints they have with their local GP Practices.
Report
Self Help Guide: We can help you with making your health complaint
If you have been treated poorly by health services, then you have a right to make a complaint. We have created this guide to help you and other people in making a health service complaint.
Report