News and reports

Katie Weston advocate for Independent Health Complaints Advocacy Service (IHCAS) has recently been working with three local people to support them to resolve complaints they have with their local GP Practices.

If you have been treated poorly by health services, then you have a right to make a complaint. We have created this guide to help you and other people in making a health service complaint.

What people told us about health and social care. A review of our insight and evidence October - December 2018

Performance Report Q3 (October to December 2018)

Community Partnerships Overview Oct – Dec 2018

From discussions with local people it was clear many were unfamiliar with pharmacies having ‘consulting rooms’. We were keen to raise awareness of this facility and to support staff and the people who use community pharmacy services.

We are pleased to see that West Sussex County Council are consulting on its draft vision and strategy for Adult Social Care from next year, and for two further years. Here is our formal feedback.

Healthwatch Feedback/Observations at the Minimum Income Guarantee Roundtable Consultation held at Aldingbourne Centre on 26 November 2018

Reporting on the experiences shared by local people in West Sussex
July - September 2018

This briefing shares the themes and information and advice around High Street and Community Specialist Dental Services, as part of the engagement for recommissioning these services.

Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence.  This led us to look at the issue more closely and report on our findings.

This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016.