Independent Health Complaints Advocacy Service - Service Agreement

So you can get the most from accessing this service please read this document carefully, as it explains not only what you can expect from this service but also what we expect from you.

As advocates we are here to empower you to help yourself with your complaint and as such it is vital that there is a good relationship between you and your advocate.

We will then need you to sign this agreement as this will confirm to us that you have understood and agree to what this agreement says. If you have any difficulty in reading this we are more than happy to read it for you.

If you have any questions about the agreement then please call 0300 012 0122 to discuss.

Downloads

Service Agreement

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