Priority areas of focus and Work Plan 2026/27
Our strategy
Our vision:
A world where we can all get the health and social care we need.
Our mission:
To make sure people’s experiences help make health and care better.
What are our values?
Listening: Making sure public voices are heard.
Including: Ensuring diverse perspectives shape care.
Analysing: Using insight to improve services.
Acting: Turning feedback into measurable improvements.
Partnering: Working collaboratively while remaining an independent advocate.
Current and Previous Priorities
We last reviewed our priority areas of focus in 2024 and our current topics are:
- Mental Health
- Dentistry and General Practice
- Adult Social Care
- Women’s Health
With our other focused functions being:
- Information, advice and signposting
- Independent Health Complaints Advocacy
And overarching key themes being:
- Inequalities, Accessibility and Partnership
Work Plan 2026-27
Due to the uncertainty about the timeframe for the closure of local Healthwatch and the transition to a new model of public voice and scrutiny, we have decided to focus our work plan activities for Quarter 1, Quarter 2 and Quarter 3 only (April – Dec 2026).
If the Government’s proposed roadmap of change is implemented, we expect to be in a transition phase from January 2027.
We have therefore worked together (staff, volunteers and Board Members), during the February workshop, to look at potential and proposed pieces of work for the next 9 months. These are, of course, subject to change.
