1. Local residents in Pulborough, Petworth and Midhurst have their voices heard

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    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services.

  2. Local organisations raise concerns about how paying for adult social care is worked out

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    Local organisations came together to understand and report what local people, with assessed support and care needs, experience following changes to the way peoples’ contribution towards the cost of their care is calculated.

  3. Supporting Princess Royal Hospital staff to clean-up

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    We were saddened to read, yesterday, of the death of Mr Papworth, in the Times. The inquest into his recorded accidental death noted the poor hygiene and cleanliness at the time of his admission to Princess Royal Hospital.

  4. Public confident in today's NHS but pessimistic about the future, finds Healthwatch England

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    New national polling reveals that most people (61%) are confident that the NHS and care services are able to meet any current health needs they may have.

  5. Tribunal ruling confirms the Care Quality Committee (CQC) were right to use its enforcement powers with Sussex Health Care

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    The CQC confirms that the First-tier Tribunal has ruled that the Care Quality Commission was right to use its enforcement powers to protect residents living in 18 care homes in Sussex. 

  6. Your local NHS is changing, and it needs your help

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    With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

  7. Local resident, Zea, urges people in West Sussex to have their say about changes to the NHS

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    Healthcare in West Sussex will only work if people get to have their say – urges local resident Zea Hudson.

  8. Shifting the mindset: a closer look at NHS complaints

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    Hospitals need to do more to show patients how the NHS is learning from mistakes. Read Healthwatch England's latest report to find out more.

  9. NHS Complaints Process Due to Resume from 1st July 2020

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    Update about making a complaint/your existing complaint

  10. Improve hospital discharge now before winter to manage second peak of Covid-19, warn Red Cross and Healthwatch England

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    Patients felt unready to leave hospital and missed out on vital follow-up visits and assessments according to new Healthwatch and British Red Cross research into hospital discharge arrangements during the first five months of the coronavirus pandemic

  11. Over 55s least likely to think care has improved over the pandemic

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    We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

  12. Healthwatch West Sussex launch ‘Ask Us – Tell Us’ campaign for Lockdown 2

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    This week Healthwatch West Sussex launches the ‘Ask Us – Tell Us’ campaign to encourage local people to ask questions and share feedback on health and care services they use.

  13. Healthwatch West Sussex launch new campaign #ConfusingComms

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    Find out more about our latest campaign, aiming to help the NHS to improve their written communications to patients.

  14. Are you or your loved ones waiting for hospital care? Share your views

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    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  15. Primary care complaints are changing

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    From 1 July, primary care complaints function will be changing. Find out what these changes will mean.

  16. Delays to NHS care: Understanding the impact

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    Healthwatch England has warned that people are currently experiencing multiple cancellations or postponements of care and that this has a has a significant impact on their lives and symptoms, while further increasing health inequalities.

  17. Third of people in England lack confidence they can access critical NHS services

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    Healthwatch England new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  18. Healthwatch statement on the police investigation into services at Royal Sussex Hospital (Updated 11.12.23)

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    You can read our statement below