The coronavirus outbreak has changed the NHS and social care, ushering in rapid transformation at a time of immense pressure and personal and professional challenge.
Over the past few weeks, one message from leaders and clinicians across the UK has been clear: we must build on the progress made to chart a new course. NHS Reset is a new NHS Confederation campaign to contribute to the public debate on what the health and care system should look like in the aftermath of the COVID-19 pandemic.
Galvanising members from across the NHS Confederation and wider partners in health and social care, it aims to:
- recognise both the sacrifice and achievements of the health and care sector’s response to COVID-19, including the major innovations that have been delivered at pace
- rebuild local service provision to meet the physical, mental and social needs of communities affected by severe economic and social disruption
- reset our ambitions for what the health and care system of the future should look like, including its relationship with the public and public services.
It will seek to influence forthcoming national strategies, including from NHS England and NHS Improvement, and their priorities for a reset. It will also look to guide local systems through their own thinking, ensuring they are able to lock in the beneficial changes they have collectively brought forward.
As part of the NHS Reset conversation, Healthwatch leaders joined an online session to share their learning from the response to the pandemic, including what worked well and what needed further consideration. There was good coverage from across the country, with a mix of chief officers, board members and engagement leads.
It was an open agenda to allow Healthwatch leaders to raise issues they had seen in their area, including sharing good practice.
This paper picks up the key themes from both the discussion and the online chat and the results will be shared widely across the NHS Confederation’s members.