Health and Social Care Insight and Evidence - October to December 2019

What people told us about health and social care. A review of our insight and evidence in October to December 2019.
Healthwatch graphic of a magnifying glass

This quarter, we gathered 1112 lived experiences and stories. 

People want health and social care support that works for them - helping them stay well, get the best out of services and manage any conditions they face. Our job is to find out what matters to the public and to help make sure their views shape the support available.

Matt’s comment below stuck a cord and we believe is key to helping people to help  themselves and services. It echoed what young people have been saying to us.

If you have not experienced good service, you don’t know what it looks like. You’re provided with a certain level of care good or bad. It’s your frame of reference that say if it is good or bad
— Matt (aged 18 25) resident of West Sussex

Read about what people have been telling us, in the report below. 


Health and Social Care Insight and Evidence - Q3 October - December 2019

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