Making a Difference - Achieving Greater Financial Fairness

Report - 12 September 2019

By working together with community organisations, we were able to understand and report issues people had experienced with the financial assessment process. Read how we followed-up on the recommendations to see how things are changing and improving.

Read what has changed in this report.

Downloads

Making a Difference - Greater Financial Fairness - September 2019

Download (PDF 110 KB)

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us

You might also be interested in

Good practice example - GP Telephone Messages

29 August 2019

Using patient feedback of a good example of a surgery’s telephone message, we have explored with the medical practice how they came about changing the message and what they now have.

Find out more

Hospital Visting Programme - St Richards and Worthing Hospitals

27 August 2019

This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of five Authorised Representatives visited Worthing Hospital on Friday 29 March and St Richard’s Hospital on Friday 26 April 2019.