National Survey shows improvements in woman's experiences of maternity care

The Care Quality Commission (CQC) have just published a report showing most woman are having a positive experience in their maternity care and treatment within the NHS, according to a survey of more than 18,000 people in England.
Woman smiling waiting in a hospital

The Care Quality Commission (CQC) have just published a report showing most woman are having a positive experience in their maternity care and treatment within the NHS, according to a survey of more than 18,000 people in England.

The survey highlights improvements in areas such as the choice of where to give birth, quality of information and access to help and support after giving birth.

The results from the survey in 2017 show:

  • The proportion of women who said they were offered the choice of giving birth in a midwife-led unit or birth centre has increased by seven per cent since 2013 (35% in 2013; 41% in 2015; rising to 42% in 2017).
  • Over a third of women (38%) reported that they saw the same midwife at every antenatal appointment: a 4% increase since 2013.
  • 88% of women surveyed said that they were ‘always’ treated with dignity and respect during labour and birth compared to 86% who said this in 2015 (85% in 2013).
  • The majority of women (77%) reported that they were never left alone during the birth of their baby at a time when it worried them. This compares to 74% in 2015.
  • Almost six in 10 women (59%) said they could ‘always’ get help from a member of staff within a reasonable time while in hospital after the birth: an improvement of 5% since 2015.
  • 66% of women felt they were ‘always’ given the information or explanations they needed after birth before returning home (compared with 58% in 2013).
  • 98% of women said their midwife or health visitor asked them how they were feeling emotionally during their postnatal care; however, a smaller proportion (57%) of women said they were ‘definitely’ given enough information about potential emotional changes they might experience after giving birth.
  • While there has been an increase in the number of women who reported being offered the choice about where to have their antenatal checks compared to previous years (29% in 2013 rising to 31% in 2017), the majority of women in 2017 (69 %) said they were not given a choice about this aspect of their care.

Professor Ted Baker, CQC’s Chief Inspector of Hospitals, said:

“This year’s survey shows some very positive results about the quality of maternity care being provided in the NHS. This is a testament to efforts and dedication of staff working hard to provide care for pregnant women and new mothers across the country.

For the full results of the survey and to read more, click here.