Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said.
Over 500,000 more patients in Sussex will soon benefit from having a Clinical Pharmacist at their GP, who can give expert advice on routine medication and treatment.
This report details the experiences of the practice's patients and visitors as shared with us during our visit in September 2017 and our authorised representatives' observations.
Whilst we recognise that practices will have to close or merge due to the lack of GPs, we believe patients could be better supported during this time. Therefore, we have created the following checklist for CCGs and Practices to use in this situation.
As part of our programme of engaging with local people we have a schedule of visits to GP and hospitals across West Sussex. Following the Care Quality Commission’s (CQC) inspection and report, we extended an offer of support to the practice.
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.