'You're Welcome'establishing youth-friendly health and care services

Guidance for the development of health and care services for adolescents.
Group of young teenagers at the beach smiling at the camera

The Office for Health Improvement and Disparities (OHID) has published guidance for the development of health and care services for adolescents. This builds on work for the World Health Organization.

Four benefits are identified from investing in young people's health:

  • improving access to services for young people
  • improving health and wellbeing, and supporting behaviour change
  • reducing health inequalities
  • reducing financial costs for the future

There are eight standards underpinned by 'essential' and 'additional' criteria:

Standard 1: involving young people in their care and in the design, delivery and review of services

Standard 2: explaining confidentiality and consent

Standard 3: making young people welcome

Standard 4: providing high-quality health, wellbeing and care services

Standard 5: developing digital approaches

Standard 6: staff skills and training

Standard 7: linking with other services

Standard 8: supporting young people’s changing needs