Peter’s Journey of accessing GP-Led Services using eConsult

3 telephone calls from the patient, one telephone call and email from the GP surgery, two eConsult forms – just to speak with a doctor? This is Peter's story of using eConsult.

Peter spoke with us to share how frustrating it was to get support from his GP practice regarding an ongoing problem with his toe. He was told by the GP receptionist to use eConsult, but he faced problems when trying to upload images to the form. 

Read his full story in the download below.

If GPs are moving to eConsult, why does the form not have an area for photographs and other useful information to add? This would save time for the GP surgery staff and patients.

Peter

Downloads

Peter Access GP Journeys using eConsult (July 2021)

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