Our priority areas for 2022/23 are:

  • Adult Social Care
  • Community Services 
  • Dentistry
  • Youth Mental Health
  • Information, Signposting and Advice
  • Independent Health Complaints Advocacy Service (IHCAS)


Our areas of focus for 2022/23

Adult Social Care

In preparation for the agreed co-designing of a survey for people who have experienced a financial assessment (for non-residential care) we have shared our plan-on-a-page with people who have lived experienced and the Council’s Financial Lead, for comment. We aim to establish a co-design working group in April. 

Financial Assessments in West Sussex

Community Services

We are continuing our partnership with the Local Community Networks to make sure communication and engagement with communities and individuals is at the heart of their priorities. We’ll make sure that Network members fully understand the findings of our GP-Access work and other insight.


We’ll be attending a Healthwatch England Dentistry Workshop in April, so we have the benefit of the latest information. We plan to work with other regional Local Healthwatch to look at a shared dentistry project later in the year, building on the successful collaboration of the access to GP-led Services project.

Youth Mental Health

On the 22nd March 2022, 4.00-5.30pm, Healthwatch in Sussex hosted a webinar to explore Children and Young Peoples Mental Health and Wellbeing. The event was a chance to improve mental health and wellbeing services for children and young people in Sussex. Read the report.

Go to our Youth page

Thinking of making a health complaint?

Healthwatch West Sussex runs the West Sussex Independent Health Complaints Advocacy Service. 

NHS Complaints Advocacy is a free, independent and confidential service for people in England who need support getting a complaint resolved. It helps you understand your options, your rights and how to make sure your voice is heard. NHS Complaints Advocacy is guaranteed under legislation. 

Read more about IHCAS

Advice and Information

We can offer a lot of support and can signpost you to relevant information. Contact our friendly help desk team on:

0300 012 0122