News and reports | Healthwatch Westsussex

Impact & Performance Report - July to October 2021 (Q2)

Here is a summary of the breadth and depth of our work from July to October 2021, issues/concerns and our forward plan for the next 3 months.

3 November 2021

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Learning from complaints - IHCAS Reflections 2020-21

Our report shares the themes and reflections of the Independent Health Complaints Advocacy Service team in 2020-21

Impact & Performance Report - April to June 2021 (Q1)

Here is a summary of the breadth and depth of our work from April to June 2021, issues/concerns and our forward plan for the next 3 months.

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Healthwatch insight highlights pressures on GPs and A&E

Healthwatch in Sussex is today publishing a report that shares its insight on the pressures being faced by local health services across the county.

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West Sussex Adult Autism Assessment Pathways

Understanding the impact of long assessment delays

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Support to Relatives and Family Carers during the COVID-19 Pandemic

A series of webinar events were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents. This is our overarching report from these events.

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Ava, Fiona and Cathy's Journey of Accessing GP Led Services

Ava, Fiona and Cathy shared with us their difficulties in accessing GP-Led services. Here are their journeys.

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GP Websites - how easy is it to find information?

An observational assessment of the information provided on GP websites in West Sussex.

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West Sussex Care Home Insight

We have collated a range of stories that show people’s experiences of care home living during and after the Lockdown (July - Sept 20)

28 October 2020

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Baby It's Cold Outside - West Sussex Winter Resilience

We are sharing stories which show the need for all organisations to adapt and find ways for our older and any vulnerable citizens to avoid suffering as we start getting cold and icy weather.

14 October 2020

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Case Study: Selsey Community Forum

This is an independent case study showing an example of Selsey Community Forum’s story of adapting during the COVID crisis and what the future holds.

12 October 2020

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IHCAS Annual Reflection 2019-20 - Learning from Complaints

This report shows examples from 2019/20 where our Independent Health Complaints Advocacy Service (IHCAS) supports local people to have their concerns heard.