Man in hospital talking to nurse
Learning from complaints - IHCAS Reflections 2020-21
Our report shares the themes and reflections of the Independent Health Complaints Advocacy Service team in 2020-21
30 July 2021
Report
Impact & Performance Report - April to June 2021 (Q1)
Here is a summary of the breadth and depth of our work from April to June 2021, issues/concerns and our forward plan for the next 3 months.
23 July 2021
Report
GP receptionist talking on the phone
Healthwatch insight highlights pressures on GPs and A&E
Healthwatch in Sussex is today publishing a report that shares its insight on the pressures being faced by local health services across the county.
19 July 2021
Report
Three businesswomen
West Sussex Adult Autism Assessment Pathways
Understanding the impact of long assessment delays
6 July 2021
Report
Older man holding his granddaughter
Support to Relatives and Family Carers during the COVID-19 Pandemic
A series of webinar events were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents. This is our overarching report from these events.
5 July 2021
Report
Lady walking out of GP
Ava, Fiona and Cathy's Journey of Accessing GP Led Services
Ava, Fiona and Cathy shared with us their difficulties in accessing GP-Led services. Here are their journeys.
1 June 2021
Report
Lady typing at her laptop
GP Websites - how easy is it to find information?
An observational assessment of the information provided on GP websites in West Sussex.
18 March 2021
Report
An older man looking down
West Sussex Care Home Insight
We have collated a range of stories that show people’s experiences of care home living during and after the Lockdown (July - Sept 20)
28 October 2020
Report
Graphic of snowflakes
Baby It's Cold Outside - West Sussex Winter Resilience
We are sharing stories which show the need for all organisations to adapt and find ways for our older and any vulnerable citizens to avoid suffering as we start getting cold and icy weather.
14 October 2020
Report
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Case Study: Selsey Community Forum
This is an independent case study showing an example of Selsey Community Forum’s story of adapting during the COVID crisis and what the future holds.
12 October 2020
Report
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IHCAS Annual Reflection 2019-20 - Learning from Complaints
This report shows examples from 2019/20 where our Independent Health Complaints Advocacy Service (IHCAS) supports local people to have their concerns heard.
4 August 2020
Report
Lady with hand up asking a question
Our Annual Report 2019-20
Our Annual Report: Guided by You, highlights our work, what we've achieved and our plans for next year
30 June 2020
Report