1. 111 Reporting from Local Healthwatch surveying - January 2018

    Report -

    Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said.

  2. Rural West Sussex Listening Tour Report 2017

    Report -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found...

  3. Sussex Healthwatch Non-Emergency Patient Transport Report (May 2018)

    Report -

    This is the follow-up report produced by local Healthwatch across Sussex.

  4. Annual Report 2017-2018

    Report -

    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  5. PLACE (Patient Led Assessments of the Care Environment) Summary 2018

    Report -

    Here is our de-brief summary of our PLACE (Patient Led Assessments of the Care Environment) for 2018.

  6. Insight & Evidence Report - January to March 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  7. Insight and Evidence Report July - Sept 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex
    July - September 2018

  8. Incontinence Case Study

    Report -

    Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence.  This led us to look at the issue more closely and report on our findings.

  9. Insight and Evidence Report Oct - Dec 2018

    Report -

    A review of our insight and evidence
    October - December 2018

  10. Burgess Hill Listening Tour Report 2018

    Report -

    We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.

  11. Our Annual Report 2018/2019

    Report -

    Download our Annual Report 2018/2019

  12. Our Work Plan for 2019-2020

    Report -

    Our work plan details our engagement and priority work and the outcomes it is designed to achieve.

  13. Enter and View - East Surrey Hospital - May 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  14. Enter & View - Langley Green Hospital - August 2017

    Report -

    Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.

  15. Enter & View - Worthing Hospital - June 2017

    Report -

    We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.

  16. Enter & View – Princess Royal Hospital - January 2017

    Report -

    As part of our programme of engaging with local people, we have a schedule of visits to hospitals across West Sussex.

  17. Enter & View - Horsham Hospital - July 2017

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  18. Enter & View - Bognor War Memorial Hospital - July 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  19. Engaging with Crawley Students

    Report -

    This reports on our partnership engagement with students of Crawley College.

  20. Hospital Visting Programme - St Richards and Worthing Hospitals

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of five Authorised Representatives visited Worthing Hospital on Friday 29 March and St Richard’s Hospital on Friday 26 April 2019.

  21. Enter & View - Horsham Hospital - September 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of four Authorised Representatives visited on Tuesday, 25 June 2019.

  22. Talking and listening to people in Broadbridge Heath - Listening Tour June 2019

    Report -

    We visited Broadbridge Heath, so we can better understand the health and social care changes for local people living in a village/town undergoing significant new housing growth.

  23. East Grinstead Listening Tour Report 2016

    Report -

    Through reshaping the way we work, we aim to deliver a local Healthwatch presence into communities, through Listening and Network Tours. We started in East Grinstead.

  24. Littlehampton Listening Tour Report 2017

    Report -

    Listening and understanding how Littlehampton residents experience health and care

  25. Making a Difference: A year of Enter and View Visits to Princess Royal Hospital (Haywards Heath)

    Report -

    This reports reflects the impact our Enter and View visits has had on the care environment at Princess Royal Hospital. Part of our Hospital Visiting Programme.

  26. Spotlight on: Olive Tree Cancer Support

    Report -

    The Olive Tree Cancer Support has been in existence for 28 years. The Crawley Centre is in the grounds of Crawley Hospital.

  27. Listening Tour: Talking and listening to people in Bewbush, Crawley

    Report -

    Listening to and amplifying local voices, with recommendations for change

  28. Spotlight on: Mycarematters

    Report -

    Mycarematters is a not-for-profit social enterprise with a mission to improve the experience of care in any care setting for people with communication challenges.

  29. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

  30. Your Health and Social Care - Insight into Action - report 1

    Report -

    What we've heard from you - insight from 15th March - 10th April 2020

  31. Your Health and Social Care - Insight into Action - report 2

    Report -

    What we've heard from you - insight from 11th - 24th April 2020

  32. Your Health and Social Care - Insight into Action - report 3

    Report -

    What we've heard from you - insight from 25th April - 8th May

  33. What people in Sussex told Healthwatch about their views on the NHS Long Term Plan

    Report -

    The report summarises views gathered in East Sussex, West Sussex and Brighton & Hove between February and May 2019.

  34. Your Health and Social Care - Insight into Action - report 4

    Report -

    What we've heard from you - insight from 9-22 May 2020

  35. Your Health and Social Care - Insight into Action - report 5

    Report -

    This is our fifth report in this series and covers the insight we've heard from you from 23rd May - 12th June 2020.

  36. Sussex Cancer patients have their questions answered

    Report -

    Healthwatch in Sussex responded to patient concerns about cancer services in Sussex. A webinar was coordinated between three local Healthwatch with the help of Sussex Health and Care Partnership. Read the full report and Q&A report here.

  37. Our Annual Report 2019-20

    Report -

    Our Annual Report: Guided by You, highlights our work, what we've achieved and our plans for next year

  38. Spotlight on: Community Transport Sussex

    Report -

    During the pandemic Community Transport Sussex (CTS) has had to switch its focus from taking potentially isolated people out and about, to getting essential things to those people. Find out more about CTS here.

  39. Your Health and Social Care - Insight into Action - report 6

    Report -

    This is our sixth report in this series and covers the insight we've heard from you from 13th June - 12th July 2020.

  40. Digital Engagement Survey 2020: Interim Report

    Report -

    Interim findings from the Healthwatch in Sussex and Sussex NHS Commissioners’ Digital Engagement Survey 2020: Preferences towards the future of health and social care services in Sussex

  41. Case Study: The Olive Tree

    Report -

    This is an independent case study showing an example of The Olive Tree’s story of adapting during the COVID crisis and what the future holds.

  42. Case Study: Cancer United

    Report -

    This is an independent case study showing an example of Cancer United’s story of adapting during the COVID crisis and what the future holds.

  43. Case Study: Friends of Chichester Hospitals

    Report -

    This is an independent case study showing an example of Friends of Chichester Hospitals story of adapting during the COVID crisis and what the future holds.

  44. Case Study: Community Transport Sussex

    Report -

    This is an independent case study showing an example of Community Transport Sussex’s story of adapting during the COVID crisis and what the future holds.

  45. A day in the life of a patient at St. Richard's, Chichester

    Report -

    A case study showing a day in the life of a patient at St Richard's Hospital, Chichester.

  46. Case Study - Hospital Communication and Discharge during COVID

    Report -

    This is Stanley and Barbara's story of their experience of hospital communication and discharge.

  47. Healthwatch in Sussex reports on Patient Transport Services (2020)

    Report -

    Healthwatch in Sussex has published a series of reports which indicate high levels of satisfaction amongst people who have used Non-Emergency Transport Services, but which sets out how they could and should be improved.

  48. COVID-19 Vaccinations: Your views and experiences - Interim Report

    Report -

    An interim report from over 1800 survey responses from our Vaccination Survey from 3-8 March.