1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. 111 Reporting from Local Healthwatch surveying - January 2018

    Report -

    Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said.

  3. Rural West Sussex Listening Tour Report 2017

    Report -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found...

  4. Sussex Healthwatch Non-Emergency Patient Transport Report (May 2018)

    Report -

    This is the follow-up report produced by local Healthwatch across Sussex.

  5. Annual Report 2017-2018

    Report -

    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  6. PLACE (Patient Led Assessments of the Care Environment) Summary 2018

    Report -

    Here is our de-brief summary of our PLACE (Patient Led Assessments of the Care Environment) for 2018.

  7. Insight & Evidence Report - January to March 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  8. Insight and Evidence Report July - Sept 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex
    July - September 2018

  9. Incontinence Case Study

    Report -

    Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence.  This led us to look at the issue more closely and report on our findings.

  10. Insight and Evidence Report Oct - Dec 2018

    Report -

    A review of our insight and evidence
    October - December 2018

  11. Burgess Hill Listening Tour Report 2018

    Report -

    We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.

  12. Sussex Community NHS Foundation Trust is awarded Good by CQC

    News -

    Sussex Community NHS Foundation Trust has been awarded Good by the CQC for the second time. 

  13. Sussex Partnership NHS Foundation Trust has been awarded Good by CQC

    News -

    Sussex Partnership NHS Foundation Trust has been awarded Good by CQC, with an Outstanding for Caring.

  14. Local residents in Pulborough, Petworth and Midhurst have their voices heard

    News -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services.

  15. National survery shows improvements and concerns around people's hospital experiences

    News -

    The CQC (Care Quality Commission) have just published the results from the 2017 Adult Inpatients survey, which over 70,000 people answered.

  16. Supporting Princess Royal Hospital staff to clean-up

    News -

    We were saddened to read, yesterday, of the death of Mr Papworth, in the Times. The inquest into his recorded accidental death noted the poor hygiene and cleanliness at the time of his admission to Princess Royal Hospital.

  17. Major transformation programme announced to improve patient care

    News -

    South East Coast Ambulance Service NHS Foundation Trust (SECAmb) and the 22 Clinical Commissioning Groups (CCGs) that commission ambulance care across the region have welcomed plans for a major programme of work

  18. Public confident in today's NHS but pessimistic about the future, finds Healthwatch England

    News -

    New national polling reveals that most people (61%) are confident that the NHS and care services are able to meet any current health needs they may have.

  19. Have you had your AAA screening?

    News -

    The Sussex Abdominal Aortic Aneurysm (AAA) Screening Programme, provided by Sussex Community NHS Foundation Trust (SCFT), is encouraging men aged 65 and over to seriously consider the offer of AAA screening.

  20. Brighton and Sussex University Hospitals NHS Trust taken out of special measures

    News -

    England’s Chief Inspector of Hospitals has recommended that Brighton and Sussex University Hospitals NHS Trust should be taken out of special measures following an inspection by the Care Quality Commission.

  21. Surrey and Sussex Healthcare NHS Trust Rated as Outstanding

    News -

    England's Chief Inspector of Hospitals has praised staff in Surrey and Sussex Healthcare NHS Trust for their work which has led to the Trust’s Outstanding rating.

  22. Your local NHS is changing, and it needs your help

    News -

    With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

  23. Local resident, Zea, urges people in West Sussex to have their say about changes to the NHS

    News -

    Healthcare in West Sussex will only work if people get to have their say – urges local resident Zea Hudson.

  24. What should you do if you have urgent but not life-threatening symptoms? Call 111

    Advice and Information -

    If you have urgent but not life-threatening symptoms, dial 111.

  25. Launch of the Consent to Treatment for Best Interest Decision Making Toolkit

    News -

    Working together, The Disabilities Trust and Healthwatch West Sussex have created a new tool to support healthcare professionals to protect vulnerable people.

  26. Our Annual Report 2018/2019

    Report -

    Download our Annual Report 2018/2019

  27. Our Work Plan for 2019-2020

    Report -

    Our work plan details our engagement and priority work and the outcomes it is designed to achieve.

  28. Enter and View - East Surrey Hospital - May 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  29. Enter & View - Langley Green Hospital - August 2017

    Report -

    Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.

  30. Enter & View - Worthing Hospital - June 2017

    Report -

    We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.

  31. Enter & View – Princess Royal Hospital - January 2017

    Report -

    As part of our programme of engaging with local people, we have a schedule of visits to hospitals across West Sussex.

  32. Enter & View - Horsham Hospital - July 2017

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  33. Enter & View - Bognor War Memorial Hospital - July 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  34. Engaging with Crawley Students

    Report -

    This reports on our partnership engagement with students of Crawley College.

  35. South East Coast Ambulance Service welcomes improved CQC rating

    News -

    The CQC report (published 15 August 2019) shows the Trust now rated as 'Good' overall in each of the inspection areas.

  36. Hospital Visting Programme - St Richards and Worthing Hospitals

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of five Authorised Representatives visited Worthing Hospital on Friday 29 March and St Richard’s Hospital on Friday 26 April 2019.

  37. Enter & View - Horsham Hospital - September 2019

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of four Authorised Representatives visited on Tuesday, 25 June 2019.

  38. Talking and listening to people in Broadbridge Heath - Listening Tour June 2019

    Report -

    We visited Broadbridge Heath, so we can better understand the health and social care changes for local people living in a village/town undergoing significant new housing growth.

  39. East Grinstead Listening Tour Report 2016

    Report -

    Through reshaping the way we work, we aim to deliver a local Healthwatch presence into communities, through Listening and Network Tours. We started in East Grinstead.

  40. Littlehampton Listening Tour Report 2017

    Report -

    Listening and understanding how Littlehampton residents experience health and care

  41. Making a Difference: A year of Enter and View Visits to Princess Royal Hospital (Haywards Heath)

    Report -

    This reports reflects the impact our Enter and View visits has had on the care environment at Princess Royal Hospital. Part of our Hospital Visiting Programme.

  42. More focus needed on how people travel to and from NHS services

    News -

    Together with two leading charities, Healthwatch England are raising awareness of the issues people facing travelling to and from NHS services.

  43. Spotlight on: Olive Tree Cancer Support

    Report -

    The Olive Tree Cancer Support has been in existence for 28 years. The Crawley Centre is in the grounds of Crawley Hospital.

  44. Listening Tour: Talking and listening to people in Bewbush, Crawley

    Report -

    Listening to and amplifying local voices, with recommendations for change

  45. Spotlight on: Mycarematters

    Report -

    Mycarematters is a not-for-profit social enterprise with a mission to improve the experience of care in any care setting for people with communication challenges.

  46. Shifting the mindset: a closer look at NHS complaints

    News -

    Hospitals need to do more to show patients how the NHS is learning from mistakes. Read Healthwatch England's latest report to find out more.

  47. Improving Health & Care Services for People with Learning Disabilities

    Blog -

    Made in partnership with the Aldingbourne Trust

  48. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.