If you need help and advice in respect of health and social care services, support with a complaint against an NHS funded service, or you wish to share your experience, you can find Healthwatch West Sussex at your local Citizens Advice Bureau (CAB). There are CAB centres in Bognor Regis, Burgess Hill, Chichester, Crawley, East Grinstead, Haywards Heath, Horsham, Lancing, Littlehampton, Shoreham-by-Sea and Worthing. Further details including opening times can be found here.
We think we should listen carefully to what people think about our service and so invite you to take part in a short reflective audit questionnaire to tell us what we do well, and what we could do better. You can give your comments anonymously if you want. This will only take about 10 minutes of your time but will make a real difference to our ability to improve our work and have a positive impact on the health and social care experiences of our communities. Click here to take part. Thank you.
Healthwatch West Sussex is all about people like you. As well as sharing your experiences of health and social care to help us improve these services, you could help Healthwatch make a difference by sharing your skills and your time too. Our volunteering opportunities are many and varied.
As well as our defined volunteer roles we would be interested to hear from you if you have, say, proof reading skills or enjoy data entry work and can spare a few hours from time to time. And we always appreciate help giving out our leaflets from our stands at events, and in shopping centres and other places where we meet the public and spread the word. So if you think you can help and would like to find out more please get in touch. Thank you.
The Healthwatch Team
Need help making a complaint about health or social care services?
We know that it can be hard to know where to begin when making a complaint. Healthwatch West Sussex is here to help.
You might like to start by accessing accurate and up to date information contained in our resources pack that has been produced from joint working between Healthwatch and Citizens Advice.
Our specialist Independent Claims Advocacy Service (ICAS) will also be able to help you with advice and is experienced in providing on-going support with complaints against the NHS. You can contact the ICAS Helpline on 0300 303 8536, or email firstname.lastname@example.org See also ourICAS page on this website.
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Welcome to Healthwatch West Sussex
Healthwatch is the new consumer champion for health and social care. Healthwatch West Sussex is independent, transparent and accountable... and we're powerful - we have the strength of the law and the national influence of Healthwatch England behind us.
But we need your help. We want to hear your experiences - the good and the bad. Tell us what's going on in health and care services where you live in West Sussex an we will tell those who provide those services and hold them to account.