1. Annual Report 2017-2018

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    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  2. Insight & Evidence Report - January to March 2018

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    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  3. Insight and Evidence Report July - Sept 2018

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    Reporting on the experiences shared by local people in West Sussex
    July - September 2018

  4. Insight and Evidence Report Oct - Dec 2018

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    A review of our insight and evidence
    October - December 2018

  5. Burgess Hill Listening Tour Report 2018

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    We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.

  6. Summary report published by Our Health and Care... Our Future

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    Recently, we attended a “Our Health and Care Our Future” engagement event where we shared our thoughts, listened and spoke with others about the NHS Long Term Plan.

  7. Our Annual Report 2018/2019

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    Download our Annual Report 2018/2019

  8. Making a Difference - Improving how people access their medical records

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    Patients told us they were worried about requesting their medical records from our local hospitals and struggled to know how to answer some of the questions being asked. Here's how we made a difference...

  9. Enter & View - Bognor War Memorial Hospital - July 2019

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    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  10. Hospital Visting Programme - St Richards and Worthing Hospitals

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    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of five Authorised Representatives visited Worthing Hospital on Friday 29 March and St Richard’s Hospital on Friday 26 April 2019.

  11. Good practice example - GP Telephone Messages

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    Using patient feedback of a good example of a surgery’s telephone message, we have explored with the medical practice how they came about changing the message and what they now have.

  12. Talking and listening to people in Broadbridge Heath - Listening Tour June 2019

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    We visited Broadbridge Heath, so we can better understand the health and social care changes for local people living in a village/town undergoing significant new housing growth.

  13. Making a Difference - Achieving Greater Financial Fairness

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    By working together with community organisations, we were able to understand and report issues people had experienced with the financial assessment process. Read how we followed-up on the recommendations to see how things are changing and improving.

  14. East Grinstead Listening Tour Report 2016

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    Through reshaping the way we work, we aim to deliver a local Healthwatch presence into communities, through Listening and Network Tours. We started in East Grinstead.

  15. Littlehampton Listening Tour Report 2017

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    Listening and understanding how Littlehampton residents experience health and care

  16. Making a Difference: A year of Enter and View Visits to Princess Royal Hospital (Haywards Heath)

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    This reports reflects the impact our Enter and View visits has had on the care environment at Princess Royal Hospital. Part of our Hospital Visiting Programme.

  17. Your Health and Social Care - Insight into Action - report 4

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    What we've heard from you - insight from 9-22 May 2020

  18. Enabling the Voluntary and Community sector in Arun & Chichester to support people beyond the COVID-19 pandemic - report 2

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    This report provides a snapshot of the views captured via our online Resilience Survey completed by 44 Voluntary and Community Sector organisations that provide services across the Arun and Chichester area.

  19. Voluntary Sector Response to COVID-19 in Horsham - report 1

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    Horsham District Voluntary Sector Support and Healthwatch West Sussex are working together to support the Horsham District Voluntary Sector during the Coronavirus pandemic. Report 1

  20. Case Study: Cancer United

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    This is an independent case study showing an example of Cancer United’s story of adapting during the COVID crisis and what the future holds.

  21. Case Study: Chichester Public Health

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    This is an independent case study showing an example of the Communities and Wellbeing team for Chichester’s story of adapting during the COVID crisis and what the future holds.

  22. Case Study: Christians Against Poverty

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    This is an independent case study showing an example of Christians Against Poverty’s story of adapting during the COVID crisis and what the future holds.

  23. Case Study: Four Streets

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    This is an independent case study showing an example of Four Streets story of adapting during the COVID crisis and what the future holds.

  24. Case Study: Friends of Chichester Hospitals

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    This is an independent case study showing an example of Friends of Chichester Hospitals story of adapting during the COVID crisis and what the future holds.

  25. Case Study: Chichester Wellbeing

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    This is an independent case study showing an example of Chichester Wellbeing’s story of adapting during the COVID crisis and what the future holds.

  26. Case Study: Home Start

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    This is an independent case study showing an example of Home Start’s story of adapting during the COVID crisis and what the future holds.

  27. Case Study: Lavant Support Group

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    This is an independent case study showing an example of Lavant Support Group’s story of adapting during the COVID crisis and what the future holds.

  28. Case Study: Making Theatre Gaining Skills

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    This is an independent case study showing an example of Making Theatre Gaining Skills story of adapting during the COVID crisis and what the future holds.

  29. Case Study: My Sisters House

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    This is an independent case study showing an example of My Sisters House’s story of adapting during the COVID crisis and what the future holds.

  30. Case Study: Pregnancy Options Centre

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    This is an independent case study showing an example of Pregnancy Options Centre's story of adapting during the COVID crisis and what the future holds.

  31. Case Study: Sage House

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    This is an independent case study showing an example of Sage House Dementia Support’s story of adapting during the COVID crisis and what the future holds.

  32. Case Study: Selsey Community Forum

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    This is an independent case study showing an example of Selsey Community Forum’s story of adapting during the COVID crisis and what the future holds.

  33. Case Study: Stonepillow

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    This is an independent case study showing an example of Stonepillow’s story of adapting during the COVID crisis and what the future holds.

  34. Case Study: Sylvia Beaufoy Youth Centre

    Report -

    This is an independent case study showing an example of Sylvia Beaufoy Youth Centre’s story of adapting during the COVID crisis and what the future holds.

  35. Case Study: Partnerships and Communities Team at West Sussex County Council

    Report -

    This is an independent case study showing an example of Partnerships and Communities Team at West Sussex County Council’s story of adapting during the COVID crisis and what the future holds.

  36. Case Study: 4Sight Vision Support

    Report -

    This is an independent case study showing an example of 4Sight Vision Support’s story of adapting during the COVID crisis and what the future holds.

  37. Case Study: Age Concern Hassocks

    Report -

    This is an independent case study showing an example of Age Concern Hassocks story of adapting during the COVID crisis and what the future holds.

  38. Case Study: Age UK East Grinstead & District

    Report -

    This is an independent case study showing an example of Age UK East Grinstead & District’s story of adapting during the COVID crisis and what the future holds.

  39. Case Study: Asperger's Voice

    Report -

    This is an independent case study showing an example of Asperger's Voice’s story of adapting during the COVID crisis and what the future holds.

  40. Case Study: Carers Support West Sussex

    Report -

    This is an independent case study showing an example of Carers Support West Sussex’s story of adapting during the COVID crisis and what the future holds.

  41. Case Study: Cruse Bereavement Care

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    This is an independent case study showing an example of Cruse Bereavement South Hub’s story of adapting during the COVID crisis and what the future holds.

  42. Case Study: Community Transport Sussex

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    This is an independent case study showing an example of Community Transport Sussex’s story of adapting during the COVID crisis and what the future holds.

  43. Case Study: Know Dementia

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    This is an independent case study showing an example of Know Dementia's story of adapting during the COVID crisis and what the future holds.

  44. Case Study: Sussex Oakleaf

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    This is an independent case study showing an example of Sussex Oakleaf’s story of adapting during the COVID crisis and what the future holds.

  45. Case Study: Time 4 Children

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    This is an independent case study showing an example of Time 4 Children’s story of adapting during the COVID crisis and what the future holds.

  46. Voluntary Sector Response to COVID-19 in Horsham - report 2

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    Horsham District Voluntary Sector Support and Healthwatch West Sussex are working together to support the Horsham District Voluntary Sector during the Coronavirus pandemic. Report 2

  47. Henfield Community during COVID Case Study

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    We are working with a number of Community & Voluntary Sector Organisations to help understand how local groups and services have adapted in response to the Coronavirus outbreak and Lockdown. This is a case study of Henfield.

  48. Baby It's Cold Outside - West Sussex Winter Resilience

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    We are sharing stories which show the need for all organisations to adapt and find ways for our older and any vulnerable citizens to avoid suffering as we start getting cold and icy weather.

  49. Cast Study: Age UK West Sussex

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    This is an independent case study showing an example of Age UK West Sussex’s story of adapting during the COVID crisis and what the future holds.