1. Enter & View - Limes Trees Surgery - September 2017

    Report -

    This report details the experiences of the practice's patients and visitors as shared with us during our visit in September 2017 and our authorised representatives' observations.

  2. 111 Reporting from Local Healthwatch surveying - January 2018

    Report -

    Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said.

  3. Report for Pathfinder West Sussex (February 2018)

    Report -

    This report summarises observations from our  people with lived experience team, which are informing the future development of Pathfinder West Sussex's approach to involving local people and communities.

  4. Enter & View – Bognor War Memorial Hospital - January 2018

    Report -

    This report details what patients and visitors told us about their experience at Bognor War Memorial Hospital and what we observed during our visit on 25 January 2018.

  5. Rural West Sussex Listening Tour Report 2017

    Report -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found...

  6. Insight & Evidence Report - January to March 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  7. Sussex Healthwatch Non-Emergency Patient Transport Report (May 2018)

    Report -

    This is the follow-up report produced by local Healthwatch across Sussex.

  8. One Year On Complaints Information on West Sussex GP Websites (Full Report)

    Report -

    Follow on report showing what has changed since we last reviewed.

  9. Executive Summary - One Year On Complaints Information on West Sussex GP Websites

    Report -

    Here is the Executive Summary report of the One Year On Complaints Information on West Sussex GP Websites

  10. Annual Report 2017-2018

    Report -

    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  11. PLACE (Patient Led Assessments of the Care Environment) Summary 2018

    Report -

    Here is our de-brief summary of our PLACE (Patient Led Assessments of the Care Environment) for 2018.

  12. Financial Assessments Report

    Report -

    We have come together, to understand what local people, with assessed support and care needs experience, following delivery changes to the way peoples’ contribution towards the cost of their care is worked out.

  13. Tackling Loneliness - A Community Action Plan

    Report -

    Royal College of General Practitioners Report

  14. Cross Generation Friendship Teas

    Report -

    Healthwatch attended a recent Friendship Tea and took the opportunity to speak with some of the younger and older people about what health and care means for them

  15. Financial Summary for 3rd Quarter of 2018/2019

    Report -

    Financial Summary for 3rd Quarter of 2018/2019

  16. Adult Safeguarding Recommendations Review Briefing

    Report -

    This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016.

  17. Incontinence Case Study

    Report -

    Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence.  This led us to look at the issue more closely and report on our findings.

  18. Summary Briefing - Dentistry for NHS England

    Report -

    This briefing shares the themes and information and advice around High Street and Community Specialist Dental Services, as part of the engagement for recommissioning these services.

  19. Insight and Evidence Report July - Sept 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex
    July - September 2018

  20. Minimum Income Guarantee Feedback

    Report -

    Healthwatch Feedback/Observations at the Minimum Income Guarantee Roundtable Consultation held at Aldingbourne Centre on 26 November 2018

  21. Formal feedback on Draft Vision and Strategy for Adult Social Care 2019-2021

    Report -

    We are pleased to see that West Sussex County Council are consulting on its draft vision and strategy for Adult Social Care from next year, and for two further years. Here is our formal feedback.

  22. Raising Awareness of Pharmacy Consultation Rooms Campaign

    Report -

    From discussions with local people it was clear many were unfamiliar with pharmacies having ‘consulting rooms’. We were keen to raise awareness of this facility and to support staff and the people who use community pharmacy services.