1. Survey for residents with a visual or hearing impairment in West Sussex

    Blog -

    The purpose of this survey is to find out what residents with sight or hearing impairments think about the services they receive.

  2. GP Websites - how easy is it to find information?

    Report -

    An observational assessment of the information provided on GP websites in West Sussex.

  3. Healthwatch West Sussex launch new campaign #ConfusingComms

    News -

    Find out more about our latest campaign, aiming to help the NHS to improve their written communications to patients.

  4. Heads Up - May 2021

    Blog -

    Keeping you up to date with health and social care news

  5. Susan's #ConfusingComms

    Blog -

    Susan shares with us her example of #ConfusingComms and how she felt receiving an NHS letter that frustrated her.

  6. West Sussex Adult Autism Assessment Pathways

    Report -

    Understanding the impact of long assessment delays

  7. Support to Relatives and Family Carers during the COVID-19 Pandemic

    Report -

    A series of webinar events were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents. This is our overarching report from these events.

  8. Ava, Fiona and Cathy's Journey of Accessing GP Led Services

    Report -

    Ava, Fiona and Cathy shared with us their difficulties in accessing GP-Led services. Here are their journeys.

  9. Healthwatch insight highlights pressures on GPs and A&E

    Report -

    Healthwatch in Sussex is today publishing a report that shares its insight on the pressures being faced by local health services across the county.

  10. Impact & Performance Report - April to June 2021 (Q1)

    Report -

    Here is a summary of the breadth and depth of our work from April to June 2021, issues/concerns and our forward plan for the next 3 months.

  11. Learning from complaints - IHCAS Reflections 2020-21

    Report -

    Our report shares the themes and reflections of the Independent Health Complaints Advocacy Service team in 2020-21

  12. Are you or your loved ones waiting for hospital care? Share your views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  13. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  14. Impact & Performance Report - July to October 2021 (Q2)

    Report -

    Here is a summary of the breadth and depth of our work from July to October 2021, issues/concerns and our forward plan for the next 3 months.