1. Listening Tour: Talking and listening to people in Bewbush, Crawley

    Report -

    Listening to and amplifying local voices, with recommendations for change

  2. Shifting the mindset: a closer look at NHS complaints

    News -

    Hospitals need to do more to show patients how the NHS is learning from mistakes. Read Healthwatch England's latest report to find out more.

  3. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

  4. Your Health and Social Care - Insight into Action - report 4

    Report -

    What we've heard from you - insight from 9-22 May 2020

  5. Covid-19: Have your say about the future of health and social care services in Sussex

    Blog -

    You are invited to enter a prize draw to win one of five £25 Amazon vouchers for taking part.

  6. NHS Complaints Process Due to Resume from 1st July 2020

    News -

    Update about making a complaint/your existing complaint

  7. Our Annual Report 2019-20

    Report -

    Our Annual Report: Guided by You, highlights our work, what we've achieved and our plans for next year

  8. IHCAS Annual Reflection 2019-20 - Learning from Complaints

    Report -

    This report shows examples from 2019/20 where our Independent Health Complaints Advocacy Service (IHCAS) supports local people to have their concerns heard.

  9. Heads Up - August 2020

    Blog -

    Keeping you up to date with health and social care news

  10. Case Study: Selsey Community Forum

    Report -

    This is an independent case study showing an example of Selsey Community Forum’s story of adapting during the COVID crisis and what the future holds.

  11. Baby It's Cold Outside - West Sussex Winter Resilience

    Report -

    We are sharing stories which show the need for all organisations to adapt and find ways for our older and any vulnerable citizens to avoid suffering as we start getting cold and icy weather.

  12. West Sussex Care Home Insight

    Report -

    We have collated a range of stories that show people’s experiences of care home living during and after the Lockdown (July - Sept 20)

  13. Improve hospital discharge now before winter to manage second peak of Covid-19, warn Red Cross and Healthwatch England

    News -

    Patients felt unready to leave hospital and missed out on vital follow-up visits and assessments according to new Healthwatch and British Red Cross research into hospital discharge arrangements during the first five months of the coronavirus pandemic

  14. Call for better guidance on care home visits: Read letter to Government

    Response -

    Healthwatch England have written to the Secretary of State for Health and Social Care expressing concern around the current guidance on visits to care home. Read the letter and the Governments response.

  15. Over 55s least likely to think care has improved over the pandemic

    News -

    We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.

  16. Healthwatch West Sussex launch ‘Ask Us – Tell Us’ campaign for Lockdown 2

    News -

    This week Healthwatch West Sussex launches the ‘Ask Us – Tell Us’ campaign to encourage local people to ask questions and share feedback on health and care services they use.