1. Insight and Evidence Report Oct - Dec 2018

    Report -

    A review of our insight and evidence
    October - December 2018

  2. Burgess Hill Listening Tour Report 2018

    Report -

    We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.

  3. Enter & View – Hilgay Care Home - May 2019

    Report -

    This reports on our Enter and View work carried on 3 May 2019

  4. Your local NHS is changing, and it needs your help

    News -

    With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

  5. Local resident, Zea, urges people in West Sussex to have their say about changes to the NHS

    News -

    Healthcare in West Sussex will only work if people get to have their say – urges local resident Zea Hudson.

  6. Tips for GPs on Complaints (Guide)

    Advice and Information -

    A short guide of tips for general practitioners when it comes to patients and complaints.

  7. Our Annual Report 2018/2019

    Report -

    Download our Annual Report 2018/2019

  8. Resolving Complaints with GPs

    Report -

    Katie Weston advocate for Independent Health Complaints Advocacy Service (IHCAS) has recently been working with three local people to support them to resolve complaints they have with their local GP Practices.

  9. Self Help Guide: We can help you with making your health complaint

    Report -

    If you have been treated poorly by health services, then you have a right to make a complaint. We have created this guide to help you and other people in making a health service complaint.

  10. Hospital Visting Programme - St Richards and Worthing Hospitals

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme. A team of five Authorised Representatives visited Worthing Hospital on Friday 29 March and St Richard’s Hospital on Friday 26 April 2019.

  11. Making a Difference: A year of Enter and View Visits to Princess Royal Hospital (Haywards Heath)

    Report -

    This reports reflects the impact our Enter and View visits has had on the care environment at Princess Royal Hospital. Part of our Hospital Visiting Programme.

  12. Independent Health Complaints Advocacy Service - Service Agreement

    Report -

    So you can get the most from accessing this service please read this document carefully, as it explains not only what you can expect from this service but also what we expect from you.

  13. What people in Sussex told Healthwatch about their views on the NHS Long Term Plan

    Report -

    The report summarises views gathered in East Sussex, West Sussex and Brighton & Hove between February and May 2019.