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We understand that making a complaint about NHS can feel daunting. Check out our guidance to help you through the process. -
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Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community. -
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Follow on report showing what has changed since we last reviewed. -
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Here is the Executive Summary report of the One Year On Complaints Information on West Sussex GP Websites -
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As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services. -
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The West Sussex Health and Wellbeing Board (HWB) is holding its next meeting in public in Littlehampton -
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Here is our de-brief summary of our PLACE (Patient Led Assessments of the Care Environment) for 2018. -
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If you spot blood in your pee, even if it's 'only the once', go and see your doctor. -
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Morrisons stores have announced they will be having a 'Quiet Hour' every Saturday from 9am-10am. The 'quiet hour' will mean 439 UK stores will dim lights, turn music off, avoid using the tannoy and turn check-out beeps down. -
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We have come together, to understand what local people, with assessed support and care needs experience, following delivery changes to the way peoples’ contribution towards the cost of their care is worked out. -
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Local organisations came together to understand and report what local people, with assessed support and care needs, experience following changes to the way peoples’ contribution towards the cost of their care is calculated. -
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Royal College of General Practitioners Report -
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Healthwatch attended a recent Friendship Tea and took the opportunity to speak with some of the younger and older people about what health and care means for them -
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You have the power to help make change happen. It Starts With You. -
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We were saddened to read, yesterday, of the death of Mr Papworth, in the Times. The inquest into his recorded accidental death noted the poor hygiene and cleanliness at the time of his admission to Princess Royal Hospital. -
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NHS in Sussex has been working together to review and standardise non-emergency treatments and procedures available to patients across the area. -
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Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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Financial Summary for 3rd Quarter of 2018/2019 -
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This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016. -
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The Sussex Abdominal Aortic Aneurysm (AAA) Screening Programme, provided by Sussex Community NHS Foundation Trust (SCFT), is encouraging men aged 65 and over to seriously consider the offer of AAA screening. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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From 1st October 2018, GP surgeries will now be open for longer. -
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Healthwatch England's response to the Local Government Association's (LGA) Alternative Social Care Green Paper highlights the key areas where improvements should be made, including the need for better advice and information. -
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Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence. This led us to look at the issue more closely and report on our findings. -
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The South East Coast Ambulance Service Trust is pleased to report the Care Quality Commission has recognised a significant number of improvements to the service. -
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Three CCGs within the Central Sussex and East Surrey Commissioning Alliance have had legal directions related to quality of leadership lifted by NHS England, just ten months after moving to a shared Accountable Officer and Executive Team. -
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This briefing shares the themes and information and advice around High Street and Community Specialist Dental Services, as part of the engagement for recommissioning these services. -
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Seven local charities that work with people across West Sussex are working together to hold a conference which celebrates our local voluntary and community sector. -
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Three ambulance services have announced plans to form an alliance to improve efficiency and benefit patient care. -
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From April 2019, you may have to pay more contribution towards your Social Care. -
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South East Coast Ambulance Service NHS Foundation Trust (SECAmb) and the 22 Clinical Commissioning Groups (CCGs) that commission ambulance care across the region have welcomed plans for a major programme of work -
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People raised many concerns and voiced their disapproval of the plan, some with great passion. -
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