1. Enter & View – Princess Royal Hospital - January 2017

    Report -

    As part of our programme of engaging with local people, we have a schedule of visits to hospitals across West Sussex.

  2. Guide to see the Doctor or Nurse - a booklet to support adults with visible and hidden disabilities

    Advice and Information -

    Use this book to help prepare and familiarise yourself for your visit to the Doctor or Nurse. Booklets created by Thumbs Up World in partnership with Pound Hill and Copthorne Medical Practice. To support adults with visible and hidden disabilities.

  3. Enter & View - Langley Green Hospital - August 2017

    Report -

    Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.

  4. Littlehampton Listening Tour Report 2017

    Report -

    Listening and understanding how Littlehampton residents experience health and care

  5. Enter & View - Worthing Hospital - June 2017

    Report -

    We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. Enter & View - Horsham Hospital - July 2017

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  8. Enter & View - Rudgwick Medical Centre - August 2017

    Report -

    As part of our programme of engaging with local people we have a schedule of visits to GP and hospitals across West Sussex. Following the Care Quality Commission’s (CQC) inspection and report, we extended an offer of support to the practice.

  9. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  10. Improving Health & Care Services for People with Learning Disabilities

    Blog -

    Made in partnership with the Aldingbourne Trust

  11. Adult Safeguarding Policy

    Report -

    This procedure sets out what is expected of Healthwatch West Sussex Board members, staff and volunteers who have been informed or have reason to suspect that an adult has been harmed or is at risk of harm.

  12. Business Continuity Policy

    Report -

    This Continuity Policy is designed to ensure that Healthwatch West Sussex services and Board can continue to operate (as far as possible) in the event of any unexpected disaster, incident or major occurrence

  13. Code of Conduct

    Report -

    As a public office-holder, Board member’s actions must be governed by the principles set out in this Code of Conduct. It is their responsibility to ensure that they are familiar with, and comply with, all the relevant provisions of the Code.

  14. Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch West Sussex and the way in which it conducts its business.

  15. Conduct of Board Business

    Report -

    This policy sets out how the Healthwatch West Sussex Board will meet its legal obligations for conducting its decision making meetings in public and allowing proper access to its policies, procedures, agendas and minutes.

  16. Cross Border Working

    Report -

    Healthwatch West Sussex board have agreed to adopt a Protocol for working with neighbouring local Healthwatches. This is an expectation of commissioners and part of the good practice identified by Healthwatch England.

  17. Decision Making Policy

    Report -

    The Regulations for local Healthwatch state that each local Healthwatch must have a procedure for making relevant decisions. It also states that members of the public must be able to have access to meetings where these decisions are being made.

  18. Equality Diversity Policy

    Report -

    This policy aims to outline Healthwatch West Sussex’s commitment to ensuring equality of opportunity and equal treatment for all staff, volunteers and board members

  19. Expenses Policy

    Report -

    This document describes the Healthwatch West Sussex policy and procedures relevant to the claiming of expenses incurred in connection with Healthwatch West Sussex business.

  20. IHCAS Equitable Service Use Policy

    Report -

    The Equal Opportunities Policy details our commitment to equality of access and ensuring no person is treated less favourably than others on any grounds.

  21. Membership on Partnership Bodies Policy

    Report -

    Healthwatch West Sussex Membership of, an role on, Partnership Bodies and Board - Requests for Healthwatch to join a board

  22. Safeguarding Children Policy

    Report -

    This is a policy for Healthwatch West Sussex Board members and Chief Officer.

  23. Support List for Health, Advice and Wellbeing for young people

    Advice and Information -

    Need some help? We’ve put together a list of services to help you find support. It doesn’t cover everything available but it is a good starting point.

  24. Video: Information event at The Bridge Leisure Centre in Horsham

    News -

    In October 2019, we hosted an information event at The Bridge Leisure Centre in Horsham.

  25. Listening Tour: Talking and listening to people in Bewbush, Crawley

    Report -

    Listening to and amplifying local voices, with recommendations for change

  26. Heads Up - January 2020

    Blog -

    Keeping you up to date with health and social care news

  27. Reflecting on 2019, and what we achieved

    Blog -

    As we start a new year, we are reflecting on what we have achieved in 2019, especially in our priority areas.

  28. Local peoples’ views and feedback: Rural North Chichester Integrated Health Hub

    Report -

    Healthwatch West Sussex supporting wider engagement to inform the development of the new health hub in rural West Sussex

  29. Shifting the mindset: a closer look at NHS complaints

    News -

    Hospitals need to do more to show patients how the NHS is learning from mistakes. Read Healthwatch England's latest report to find out more.

  30. Children's and Young People's Information Event

    Event -

  31. Community Partnerships: West Sussex Scouts

    Report -

    West Sussex Scouts provide opportunities for over 4,000 young people across the diverse communities of West Sussex to develop #skillsforlife.

  32. Board Performance Report - Q3 October to December 2019

    Report -

    Here is a summary of the breadth and depth of our work in the last quarter October to December 2019, issues/concerns and our forward plan for the next 3 months.

  33. Community Partnerships Update October to December 2019

    Report -

    Our Community Partnerships work has continued to reach people across West Sussex. Read more in this report.

  34. Board Meeting Agenda 12.02.20

    Report -

    Agenda for the board meeting on 12th February 2020

  35. Minutes of the Board Meeting held on 13th November 2019

    Report -

    Minutes of the Board Meeting held on 13th November 2019

  36. Health and Social Care Insight and Evidence - October to December 2019

    Report -

    What people told us about health and social care. A review of our insight and evidence in October to December 2019.

  37. Why I volunteer - four students explain why they got involved with Healthwatch

    Blog -

    Volunteering is great way to make new friends, learn new skills and make a difference in your community. Find out why students Jo, Sophie, Poppy and Emma got involved with Healthwatch West Sussex.

  38. Heads Up - February 2020

    Blog -

    Keeping you up to date with health and social care news

  39. Self Esteem Flyer

    Advice and Information -

    Emma and a team of students called Mind & Soul, have created a guidance leaflet for young people about their mental health.

  40. Self Esteem Flyer - created by Emma and Mind & Soul

    Blog -

    Emma and a team of students called Mind & Soul, created a guidance leaflet for young people.

  41. Community Partnerships: Aspire Sussex

    Report -

    Aspire Sussex is an adult education charity committed to providing community-based, accessible education across West Sussex.

  42. Healthwatch West Sussex CIC Board Meeting

    Event -

  43. Healthwatch West Sussex CIC Board Meeting

    Event -

  44. Healthwatch West Sussex CIC Board Meeting

    Event -

  45. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

  46. Rural North Chichester Integrated Health Hub - Winter Engagement

    Report -

    Healthwatch West Sussex supporting wider engagement to inform the development of the new health hub in rural north Chichester during Winter 2019/2020

  47. Pharmacy, 111 or 999 – what do I need?

    News -

    We have designed a new 'business card', to keep you understand whether you need Pharmacy, NHS 111 or 999 emergency help.

  48. Spotlight on: CancerWise

    Report -

    CancerWise is a support centre based in Chichester. We offer a wide range of services supporting cancer patients and their families in West Sussex and South East Hampshire.