1. How to support patients during GP closures and mergers

    Advice and Information -

    Whilst we recognise that practices will have to close or merge due to the lack of GPs, we believe patients could be better supported during this time. Therefore, we have created the following checklist for CCGs and Practices to use in this situation.

  2. Sussex Community NHS Foundation Trust is awarded Good by CQC

    News -

    Sussex Community NHS Foundation Trust has been awarded Good by the CQC for the second time. 

  3. Enter & View - Limes Trees Surgery - September 2017

    Report -

    This report details the experiences of the practice's patients and visitors as shared with us during our visit in September 2017 and our authorised representatives' observations.

  4. Expansion of Clinical Pharmacist in GPs scheme

    News -

    Over 500,000 more patients in Sussex will soon benefit from having a Clinical Pharmacist at their GP, who can give expert advice on routine medication and treatment.

  5. 111 Reporting from Local Healthwatch surveying - January 2018

    Report -

    Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said.

  6. Sussex Partnership NHS Foundation Trust has been awarded Good by CQC

    News -

    Sussex Partnership NHS Foundation Trust has been awarded Good by CQC, with an Outstanding for Caring.

  7. National Survey shows improvements in woman's experiences of maternity care

    News -

    The Care Quality Commission (CQC) have just published a report showing most woman are having a positive experience in their maternity care and treatment within the NHS, according to a survey of more than 18,000 people in England.

  8. Following up on worries about GP referrals for treatment

    News -

    There has been national news coverage over the last few day about patient referrals for NHS treatment and Coastal West Sussex Clinical Commissioning Group (CCG) has been named as running a scheme to reduce referrals from GP practices.

  9. Report for Pathfinder West Sussex (February 2018)

    Report -

    This report summarises observations from our  people with lived experience team, which are informing the future development of Pathfinder West Sussex's approach to involving local people and communities.

  10. Enter & View – Bognor War Memorial Hospital - January 2018

    Report -

    This report details what patients and visitors told us about their experience at Bognor War Memorial Hospital and what we observed during our visit on 25 January 2018.

  11. Pilot project aims to help patients who need access to wider community services

    News -

    Did you know that around 70% of people who visit their GP have an underlining issue which isn't necessarily medical?

  12. Healthwatch WS Chair talking on BBC Radio Sussex

    News -

    Frances Russell, Healthwatch West Sussex Chair, is talking on air on BBC Radio Sussex at 7.05am tomorrow (Thursday 29) in response to media headlines over local NHS rationing of services (which ran in West Sussex County Times).

  13. Patients of Fitzalan Medical Group, Littlehampton learn their practice has gone into special measure

    News -

    Fitzalan Medical Group share the disappointing news that today the Care Quality Commission (CQC) has placed their surgeries in Littlehampton into special measures.

  14. Video: West Sussex Wellbeing and Resilience Framework

    Advice and Information -

    This animation explains how organisations and sectors across West Sussex can use the West Sussex Wellbeing and Resilience Framework to transform the lives of residents.

  15. Rural West Sussex Listening Tour Report 2017

    Report -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found...

  16. Local residents in Pulborough, Petworth and Midhurst have their voices heard

    News -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services.

  17. Insight & Evidence Report - January to March 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  18. Breast screening error 'shortened up to 270 lives'

    News -

    You may have heard yesterday that up to 270 women in England may have died because they did not receive invitations to a final routine breast cancer screening, the Health Secretary Jeremy Hunt says.

  19. CQC appoint new Chief Executive

    News -

    Ian Trenholm has been appointed as CQC’s new Chief Executive and will take over the role from Sir David Behan when he leaves in July.

  20. Sussex Healthwatch Non-Emergency Patient Transport Report (May 2018)

    Report -

    This is the follow-up report produced by local Healthwatch across Sussex.

  21. Good Quality staff is vital for improvement in the Adult Social Care Sector, says CQC

    News -

    The Care Quality Commission have released a report that shows how some of England’s worst services have turned themselves around.

  22. National survery shows improvements and concerns around people's hospital experiences

    News -

    The CQC (Care Quality Commission) have just published the results from the 2017 Adult Inpatients survey, which over 70,000 people answered.

  23. Meet the people using their voice to make a difference to care of others

    News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

  24. One Year On Complaints Information on West Sussex GP Websites (Full Report)

    Report -

    Follow on report showing what has changed since we last reviewed.

  25. Executive Summary - One Year On Complaints Information on West Sussex GP Websites

    Report -

    Here is the Executive Summary report of the One Year On Complaints Information on West Sussex GP Websites

  26. Annual Report 2017-2018

    Report -

    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  27. West Sussex Health and Wellbeing Board Meeting

    News -

    The West Sussex Health and Wellbeing Board (HWB) is holding its next meeting in public in Littlehampton

  28. PLACE (Patient Led Assessments of the Care Environment) Summary 2018

    Report -

    Here is our de-brief summary of our PLACE (Patient Led Assessments of the Care Environment) for 2018.

  29. Do you have blood in your pee?

    News -

    If you spot blood in your pee, even if it's 'only the once', go and see your doctor.

  30. Morrisons stores introduce 'Quiet Hour' for people with autism and dementia

    News -

    Morrisons stores have announced they will be having a 'Quiet Hour' every Saturday from 9am-10am. The 'quiet hour' will mean 439 UK stores will dim lights, turn music off, avoid using the tannoy and turn check-out beeps down.

  31. Financial Assessments Report

    Report -

    We have come together, to understand what local people, with assessed support and care needs experience, following delivery changes to the way peoples’ contribution towards the cost of their care is worked out.

  32. Local organisations raise concerns about how paying for adult social care is worked out

    News -

    Local organisations came together to understand and report what local people, with assessed support and care needs, experience following changes to the way peoples’ contribution towards the cost of their care is calculated.

  33. Tackling Loneliness - A Community Action Plan

    Report -

    Royal College of General Practitioners Report

  34. Cross Generation Friendship Teas

    Report -

    Healthwatch attended a recent Friendship Tea and took the opportunity to speak with some of the younger and older people about what health and care means for them

  35. Supporting Princess Royal Hospital staff to clean-up

    News -

    We were saddened to read, yesterday, of the death of Mr Papworth, in the Times. The inquest into his recorded accidental death noted the poor hygiene and cleanliness at the time of his admission to Princess Royal Hospital.

  36. Clinically Effective Commissioning (CEC) update

    News -

    NHS in Sussex has been working together to review and standardise non-emergency treatments and procedures available to patients across the area.

  37. Sir Robert Francis QC confirmed as new Chair of Healthwatch England

    News -

    Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

  38. Financial Summary for 3rd Quarter of 2018/2019

    Report -

    Financial Summary for 3rd Quarter of 2018/2019

  39. Adult Safeguarding Recommendations Review Briefing

    Report -

    This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016.

  40. Have you had your AAA screening?

    News -

    The Sussex Abdominal Aortic Aneurysm (AAA) Screening Programme, provided by Sussex Community NHS Foundation Trust (SCFT), is encouraging men aged 65 and over to seriously consider the offer of AAA screening.

  41. GP Surgeries open for longer

    News -

    From 1st October 2018, GP surgeries will now be open for longer.

  42. Healthwatch England's response to the Alternative Social Care Green Paper

    Response -

    Healthwatch England's response to the Local Government Association's (LGA) Alternative Social Care Green Paper highlights the key areas where improvements should be made, including the need for better advice and information.

  43. Incontinence Case Study

    Report -

    Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence.  This led us to look at the issue more closely and report on our findings.

  44. South East Coast Ambulance Service welcomes improved CQC rating

    News -

    The South East Coast Ambulance Service Trust is pleased to report the Care Quality Commission has recognised a significant number of improvements to the service.

  45. Three Clinical Commissioning Groups (CCGs) have legal directions lifted

    News -

    Three CCGs within the Central Sussex and East Surrey Commissioning Alliance have had legal directions related to quality of leadership lifted by NHS England, just ten months after moving to a shared Accountable Officer and Executive Team.

  46. Summary Briefing - Dentistry for NHS England

    Report -

    This briefing shares the themes and information and advice around High Street and Community Specialist Dental Services, as part of the engagement for recommissioning these services.

  47. West Sussex charities work together to hold conference celebrating our local communities

    News -

    Seven local charities that work with people across West Sussex are working together to hold a conference which celebrates our local voluntary and community sector.

  48. Forging an Alliance to Improve Patient Care

    News -

    Three ambulance services have announced plans to form an alliance to improve efficiency and benefit patient care.