1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. 3 alternatives when you can't get GP appointment

    Advice and Information -

    It’s never great when you can’t get a GP appointment in a moment of need but did you know what you can ask for an evening or weekend appointment – as GP services are now open for longer.

  3. Patient guide to Primary Care Networks (PCNs)

    Advice and Information -

    Healthwatch West Sussex is an independent consumer champion for health and social care. We want to ensure that patients understand changes to services. This leaflet aims to give clear information about the new Primary Care Networks ( PCN )

  4. Guide to see the Doctor or Nurse - a booklet to support adults with visible and hidden disabilities

    Advice and Information -

    Use this book to help prepare and familiarise yourself for your visit to the Doctor or Nurse. Booklets created by Thumbs Up World in partnership with Pound Hill and Copthorne Medical Practice. To support adults with visible and hidden disabilities.

  5. How to support patients during GP closures and mergers

    Advice and Information -

    Whilst we recognise that practices will have to close or merge due to the lack of GPs, we believe patients could be better supported during this time. Therefore, we have created the following checklist for CCGs and Practices to use in this situation.

  6. Helping children cope with stress during the Coronavirus outbreak

    Advice and Information -

    Children may respond to stress in different ways such as being more clingy, anxious, withdrawing, angry or agitated, bedwetting etc. Find out how to help them with the World Health Organization's advice

  7. Information on Coronavirus

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.

  8. Flu Vaccinations 2020

    Advice and Information -

    ‘Just’ the flu? There’s no ‘just’ about it. In an average year, the flu virus kills 11,000 people and hospitalises thousands more. The flu vaccine is the best protection for you and those around you. Read more about the vaccination here.

  9. Staying healthy and well this Winter

    Advice and Information -

    The winter months bring many health and care challenges from Covid-19 to the flu, from loneliness to family stresses and strains.

  10. Help us help you to get the treatment you need – advice and information on using the NHS during the pandemic

    Advice and Information -

    If you need medical help you should still contact your GP practice, use NHS 111 online or call 111. If you are told to go to hospital it is important that you go to hospital.

  11. Cancer Alliance and local charity join forces to raise awareness of ovarian cancer symptoms

    Advice and Information -

    Surrey and Sussex Cancer Alliance (SSCA) has joined forces with local charity GRACE to raise awareness of the symptoms of ovarian cancer and encourage women to seek medical help sooner.

  12. Video consulting with your NHS

    Advice and Information -

    A quick guide for patients

  13. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at these top tips to make the most out of your GP appointment.

  14. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  15. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.

  16. Please continue to 'Help Us Help You'

    Advice and Information -

    The NHS across West Sussex is experiencing significant demand that is having an impact on all services. Together with our NHS Colleagues, we are asking you to play your part in helping the NHS provide the best possible services during this busy time.

  17. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  18. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  19. What is monkeypox and who can get a vaccine?

    Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.

  20. Gridlocked health and care system leading to deterioration in people’s access to and experience of care

    Advice and Information -

    The Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year.

  21. Where to get help in the hot weather

    Advice and Information -

    Health services across Sussex are reporting high levels of demand this week with an increased number of people seeking medical help because of the heat. Find out where to get help

  22. Have your say - Easy Read

    Advice and Information -

    Download an Easy Read version of our 'Have your say' form.

  23. Can I access my GP records online?

    Advice and Information -

    From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

  24. Support to help you stop smoking

    Advice and Information -

    More than half of all young people never try smoking but if you have started to smoke there is help available if you want to quit.

  25. Register with a GP surgery service

    Advice and Information -

    Take patient registrations online quickly and easily. Use Register with a GP surgery service for free if you are an NHS GP practice in England.

  26. Get the right care

    Advice and Information -

    NHS health services in Sussex are currently experiencing high levels of demand.

  27. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.