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Sussex Healthwatch were commissioned to hear the views of under-represented communities in Sussex on how they would like 111 and out-of-hours services to be delivered going forward. This report shows what local people said. -
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We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found... -
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Follow on report showing what has changed since we last reviewed. -
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Here is the Executive Summary report of the One Year On Complaints Information on West Sussex GP Websites -
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As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services. -
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We have come together, to understand what local people, with assessed support and care needs experience, following delivery changes to the way peoples’ contribution towards the cost of their care is worked out. -
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Royal College of General Practitioners Report -
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Reporting on the experiences shared by local people in West Sussex. January – March 2018 -
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This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016. -
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Reporting on the experiences shared by local people in West Sussex
July - September 2018 -
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Through our recent engagement we are hearing peoples' struggles to get information, advice and support to help them with their incontinence. This led us to look at the issue more closely and report on our findings. -
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Healthwatch Feedback/Observations at the Minimum Income Guarantee Roundtable Consultation held at Aldingbourne Centre on 26 November 2018 -
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We are pleased to see that West Sussex County Council are consulting on its draft vision and strategy for Adult Social Care from next year, and for two further years. Here is our formal feedback. -
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A review of our insight and evidence
October - December 2018 -
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We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services. -
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Information on how you can get hold of personal medical records from West Sussex hospitals -
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Download our Annual Report 2018/2019 -
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Patients told us they were worried about requesting their medical records from our local hospitals and struggled to know how to answer some of the questions being asked. Here's how we made a difference... -
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Our work plan details our engagement and priority work and the outcomes it is designed to achieve. -
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Supporting and working with community groups and clubs to promote a deeper understanding of local health and care needs and experiences -
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Midhurst Foodbank Centre opened in September 2014 and provides crisis support. We went along to listen to the stories and views that were shared by the local people about their health and social care services. -
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Healthwatch West Sussex has had the opportunity to see how the Selsey Care Shop and its supporting groups provide a fantastic example of a community sharing local resources, volunteers and expertise to support its residents. -
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This Group enables Kashmiri women to come together in respectful fellowship, to share ideas and support, through a common heritage. -
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The Multiple System Atrophy Trust is the UK’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure. We spoke with a support group to hear their stories and experiences. -
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In West Sussex, the MS Society are working with Healthwatch West Sussex to find out more about the experiences of people affected by MS and represent their voices to help influence improvements in Health and Social Care in our County. -
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Turning Tides offes many services are in Worthing but these also stretch out to include Horsham, Littlehampton and Mid Sussex. We captured the health and social care experiences and views from those who attend the groups. -
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On Tuesday 5th March, ten local community organisations came together at the Saltworks Community Hub. -
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The Indian Heritage Cultural Society - Crawley, is a grass-roots community group. With the help of a Healthwatch Community Fund grant, the Society put on a Bollywood style Event on Saturday 23rd February 2019. -
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Parkinson’s UK is a charity that drives better care, treatments and quality of life, as they do not want anyone to face Parkinson’s alone. A local group spoke to Healthwatch about their health and social care experiences. -
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The Phoenix Stroke Club meets in Horsham, to offer socialising and support to people who have suffered a stroke or are living with another neurological disorder. We spoke to members about their health and social care experiences. -
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REAL Patient Group (RPG), which covers Rustington, East Preston, Angmering & Littlehampton, supports patients to discuss matters relating to their GP practice and local healthcare providers that are important to them. -
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Southwater Community Church in the village of Southwater aims to celebrate life, serve the community and change lives. Last Autumn (2018) they ran their free to attend Happiness Course, we went along to listen to the members. -
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The Macular Society is the charity determined to beat the fear and isolation of macular disease with world-class research, and the best advice and support. We went along to speak to group members about their health and social care experiences. -
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CREATE have Built local links within the parishes of Bognor Regis. They use a detached vehicle to visit local parishes to engage the young people of the community in games and activities on green areas. -
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The Friends of Henfield Medical Practice Trust is a Patient Participation Group, originally set up in 1995 by patients for patients. -
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Crawley Town Community Foundation, Move the Goalposts mental health programme at The Triangle Leisure Centre, Burgess Hill. The sessions are held in a relaxed informal environment, where attendees can also spend
time catching up with other attendees -
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The Juno Project empowers teenage girls who have been, or are at risk of being excluded from school, to achieve their goals in spite of their challenges. -
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PMRGCAuk - The Polymyalgia Rheumatica and Giant Cell Arteritis UK registered charity was set up to meet the needs of people with these debilitating conditions, along with their friends, family and professionals. -
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Katie Weston advocate for Independent Health Complaints Advocacy Service (IHCAS) has recently been working with three local people to support them to resolve complaints they have with their local GP Practices. -
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This report is the result of a partnership between 4Sight Vision Support, Healthwatch West Sussex and the University of Chichester. -
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As part of our programme of engaging with local people we have a schedule of visits to GP and hospitals across West Sussex. Following the Care Quality Commission’s (CQC) inspection and report, we extended an offer of support to the practice. -
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Improving the provision of support for the mental health of local people is a commitment within the NHS Long Term Plan, for children, young people and adults. We were asked to undertake focus groups to gather feedback from people. -
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This reports on our partnership engagement with students of Crawley College. -
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Cognitive Stimulation Therapy is an intervention for people with dementia that offers a range of enjoyable, fun, activities providing general stimulation for thinking, concentration and memory, in a small group. -
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Ehlers-Danlos Syndrome (EDS) including hypermobility spectrum disorder (HSD) is a complex, heritable, connective tissue disease. -
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Read more about Better Breathing, East Grinstead's COPD Support Group. -
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UKHarvest is a not-for-profit perishable food rescue operation that collects quality excess food from commercial outlets and delivers it, direct and free of charge, to charities. -
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The BACPR training programme is designed to provide specialist training for instructors to prescribe and deliver exercise programmes for individuals with heart disease.