1. Enter & View – Princess Royal Hospital - January 2017

    Report -

    As part of our programme of engaging with local people, we have a schedule of visits to hospitals across West Sussex.

  2. Enter & View - Langley Green Hospital - August 2017

    Report -

    Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.

  3. Littlehampton Listening Tour Report 2017

    Report -

    Listening and understanding how Littlehampton residents experience health and care

  4. Enter & View - Worthing Hospital - June 2017

    Report -

    We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.

  5. Enter & View - Horsham Hospital - July 2017

    Report -

    This reports on our Enter and View work carried, as part of our Hospital Visiting Programme

  6. Enter & View - Rudgwick Medical Centre - August 2017

    Report -

    As part of our programme of engaging with local people we have a schedule of visits to GP and hospitals across West Sussex. Following the Care Quality Commission’s (CQC) inspection and report, we extended an offer of support to the practice.

  7. Adult Safeguarding Policy

    Report -

    This procedure sets out what is expected of Healthwatch West Sussex Board members, staff and volunteers who have been informed or have reason to suspect that an adult has been harmed or is at risk of harm.

  8. Business Continuity Policy

    Report -

    This Continuity Policy is designed to ensure that Healthwatch West Sussex services and Board can continue to operate (as far as possible) in the event of any unexpected disaster, incident or major occurrence

  9. Code of Conduct

    Report -

    As a public office-holder, Board member’s actions must be governed by the principles set out in this Code of Conduct. It is their responsibility to ensure that they are familiar with, and comply with, all the relevant provisions of the Code.

  10. Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch West Sussex and the way in which it conducts its business.

  11. Conduct of Board Business

    Report -

    This policy sets out how the Healthwatch West Sussex Board will meet its legal obligations for conducting its decision making meetings in public and allowing proper access to its policies, procedures, agendas and minutes.

  12. Cross Border Working

    Report -

    Healthwatch West Sussex board have agreed to adopt a Protocol for working with neighbouring local Healthwatches. This is an expectation of commissioners and part of the good practice identified by Healthwatch England.

  13. Decision Making Policy

    Report -

    The Regulations for local Healthwatch state that each local Healthwatch must have a procedure for making relevant decisions. It also states that members of the public must be able to have access to meetings where these decisions are being made.

  14. Equality Diversity Policy

    Report -

    This policy aims to outline Healthwatch West Sussex’s commitment to ensuring equality of opportunity and equal treatment for all staff, volunteers and board members

  15. Expenses Policy

    Report -

    This document describes the Healthwatch West Sussex policy and procedures relevant to the claiming of expenses incurred in connection with Healthwatch West Sussex business.

  16. IHCAS Equitable Service Use Policy

    Report -

    The Equal Opportunities Policy details our commitment to equality of access and ensuring no person is treated less favourably than others on any grounds.

  17. Membership on Partnership Bodies Policy

    Report -

    Healthwatch West Sussex Membership of, an role on, Partnership Bodies and Board - Requests for Healthwatch to join a board

  18. Safeguarding Children Policy

    Report -

    This is a policy for Healthwatch West Sussex Board members and Chief Officer.

  19. Listening Tour: Talking and listening to people in Bewbush, Crawley

    Report -

    Listening to and amplifying local voices, with recommendations for change

  20. Local peoples’ views and feedback: Rural North Chichester Integrated Health Hub

    Report -

    Healthwatch West Sussex supporting wider engagement to inform the development of the new health hub in rural West Sussex

  21. Community Partnerships: West Sussex Scouts

    Report -

    West Sussex Scouts provide opportunities for over 4,000 young people across the diverse communities of West Sussex to develop #skillsforlife.

  22. Board Performance Report - Q3 October to December 2019

    Report -

    Here is a summary of the breadth and depth of our work in the last quarter October to December 2019, issues/concerns and our forward plan for the next 3 months.

  23. Community Partnerships Update October to December 2019

    Report -

    Our Community Partnerships work has continued to reach people across West Sussex. Read more in this report.

  24. Board Meeting Agenda 12.02.20

    Report -

    Agenda for the board meeting on 12th February 2020

  25. Minutes of the Board Meeting held on 13th November 2019

    Report -

    Minutes of the Board Meeting held on 13th November 2019

  26. Health and Social Care Insight and Evidence - October to December 2019

    Report -

    What people told us about health and social care. A review of our insight and evidence in October to December 2019.

  27. Community Partnerships: Aspire Sussex

    Report -

    Aspire Sussex is an adult education charity committed to providing community-based, accessible education across West Sussex.

  28. What people want from the next ten years of the NHS

    Report -

    When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here's what over 40,000 people told us.

  29. Rural North Chichester Integrated Health Hub - Winter Engagement

    Report -

    Healthwatch West Sussex supporting wider engagement to inform the development of the new health hub in rural north Chichester during Winter 2019/2020

  30. Spotlight on: CancerWise

    Report -

    CancerWise is a support centre based in Chichester. We offer a wide range of services supporting cancer patients and their families in West Sussex and South East Hampshire.

  31. Spotlight on: myCOPD

    Report -

    myCOPD is a digital self-management platform designed to empower patients living with COPD to better understand their condition and how to manage it.

  32. Minutes of the Board Meeting held on 12th February 2020

    Report -

    Minutes of the Board Meeting held on 12th February 2020

  33. Spotlight on: Supported Employment West Sussex

    Report -

    Impact Workability have partnered with Aldingbourne WorkAid to become Supported Employment West Sussex, (SEWS) providing a supportive Employment Service to people with disabilities and carers throughout West Sussex.

  34. Your Health and Social Care - Insight into Action - report 1

    Report -

    What we've heard from you - insight from 15th March - 10th April 2020

  35. Board Performance Report - Q4 January to March 2020

    Report -

    Here is a summary of the breadth and depth of our work in the last quarter January to March 2020, issues/concerns and our forward plan for the next 3 months.

  36. Your Health and Social Care - Insight into Action - report 2

    Report -

    What we've heard from you - insight from 11th - 24th April 2020

  37. NHS 'Open for Business' Campaign

    Report -

    NHS shares new guidance for patients to encourage those with potentially serious health conditions to seek medical help

  38. Enabling the Voluntary and Community sector in Arun & Chichester to support people beyond the COVID-19 pandemic - report 1

    Report -

    Voluntary Action Arun and Chichester and Healthwatch West Sussex are working together to support the Voluntary Sector during the Coronavirus pandemic

  39. Board Meeting Agenda 13.05.20

    Report -

    Agenda for the board meeting on 13th May 2020

  40. Perinatal Mental Health & COVID-19 for parents

    Report -

    Drawing on the findings of the perinatal mental health project carried out by another local Healthwatch (Wokingham) this offers information for expectant or new parents in West Sussex.

  41. Your Health and Social Care - Insight into Action - report 3

    Report -

    What we've heard from you - insight from 25th April - 8th May

  42. Your Health and Social Care - Insight into Action - report 4

    Report -

    What we've heard from you - insight from 9-22 May 2020

  43. Dental Services Patient Information Checklist

    Report -

    This checklist uses the observations and insight gained from our mystery shopping carried out during the COVID-19 pandemic (May 20).

  44. Henfield Community during COVID Case Study

    Report -

    We are working with a number of Community & Voluntary Sector Organisations to help understand how local groups and services have adapted in response to the Coronavirus outbreak and Lockdown. This is a case study of Henfield.

  45. Spotlight on: Sussex Community NHS Foundation Trust Carers Health Team

    Report -

    Find out more about Sussex Community NHS Foundation Trust Carers Health Team, and how they can help you.

  46. Spotlight on: Pregnancy Options

    Report -

    The Pregnancy Options Centre provides free, non-directive counselling and support to women and men, aged 14 upwards, facing unplanned pregnancy or struggling following a pregnancy loss.

  47. Your Health and Social Care - Insight into Action - report 5

    Report -

    This is our fifth report in this series and covers the insight we've heard from you from 23rd May - 12th June 2020.

  48. Modelling Mental Health Demand as a Consequence of Covid-19 in Sussex

    Report -

    Document to go alongside the West Sussex Mental Health ‘Sector Connector’ Forum meeting on 10th July