Together we Speak Louder


Our ambition at Healthwatch West Sussex is to make local health and social care services better for people that use them. We are here to listen, take action and influence positive change for local people living in West Sussex. We welcome opportunities to work in partnership with Community and Voluntary organisations within West Sussex to ensure that more peoples’ voices are heard to help shape local health and care services.

For our Partnership reports, please scroll to the bottom of this page


Healthwatch West Sussex Community Fund

The Healthwatch West Sussex Community Fund for local community and voluntary groups was launched in June 2018, with the aim to capture insight into people’s health and social care experiences. Awards of up to £500 were made using a simple process. The Community Fund is now closed but we are delighted to be able to have supported 22 local community groups.  

Awards made:

My Sisters House – for the project ‘Mothers Apart’ (peer support sessions)

Selsey Community Forum – for the project ‘Selsey Care Shop’ (to capture experiences).  A spotlight report can be read here

Home Start Arun, Worthing and Adur – to engage with mums with children under 5

CREATE – To help young people connect to the wider community and to identify the needs of local young people within Aldwick, Pagham and Bersted areas

Sussex Ehlers-Danlos Syndromes (SEDS) (Crawley and Mid-Sussex) – Aim to raise awareness of SEDS and to enable people to come together and share experiences so that together they have a louder voice

Southwater Methodist Church – To capture experiences from attendees of the Happiness Course

COPD Support Group East Grinstead – Project to raise awareness and capture experiences. A spotlight report can be read here

Friends of Henfield Surgery – To capture experiences from attendees of the Henfield Mental Health and Wellbeing Event

Rustington, East Preston, Angmering and Littlehampton (REAL) Patient Group – To capture experiences from attendees of the October public meeting

JUNO Project – To raise awareness of mental health support through the “This Is Me” programme

Phoenix Stroke Club – To raise awareness and capture experiences

UK Harvest – Surplus Suppers Events, to raise awareness and capture experiences from attendees.

Arundel Surgery Community Association – To capture experiences from attendees of the public meeting

Crawley Town Community Foundation – To raise awareness and capture experiences for attendees of Crawley Town Football Club Move the Goal Post project

Westergate Leisure Centre -To raise awareness and capture experiences with the Cardiac Rehabilitation project

Sunbeam Swimming Club -To raise awareness and capture member’s experiences

Age UK East Grinstead -To raise awareness and capture experiences from those attending Armchair Exercise classes.

Crawley Cognitive Stimulation Therapy Group -To raise awareness and capture experiences from attendees.

Crawley Indian Heritage Society -To raise awareness and capture experiences from those attending a traditional event

HOPE Charity Project -To raise awareness and capture member’s experiences of the emotional wellbeing of young people and their families

HOPE Sparkle Groups -To raise awareness and capture member’s experiences

Impact-Initiatives Workability Project – To raise awareness and capture experiences


Examples of partnership collaborations

We continue to work collaboratively on several topics including our listening tours and engagement.  This is having a positive impact on the number and quality of stories we collect.

Community Based Solutions Consortia – Healthwatch West Sussex are part of a consortia of Community Organisation Chief Execs (including Aldingbourne Trust, 4Sight, Independent Lives, Age UK West Sussex, Carers Support and Sussex Oakleaf).  The agreement of the West Sussex County Council Voluntary Community Partnership Principles has been signed.  (click here to read more)  Following a successful “Strong and Vibrant Communities” event in November 2018, we are now working collaboratively with WSCC to develop a social value framework for future procurement






Reading Well helps people to understand and manage their health and wellbeing using self-help reading. The books are all recommended by health experts, as well as people with living with the conditions covered.

The books are available free to borrow in West Sussex libraries; there are currently four book lists available Reading Well for mental health, Reading Well for dementia, Reading Well for young people and Reading Well for long term conditions.

You can be recommended a title by a health professional, or you can visit your local library and self-refer from a curated list of quality-assured, evidence-based tiles.

The programme is endorsed by a wide range of professional health bodies including Public Health England, NHS England and The Royal College of GPs. Visit the Reading Well website to see all of the supporting health partners.

Midhurst Parish church monthly friendship teas provide an opportunity for young and older people to chat to each other (cross generation conversations) for mutual benefit.  This is a model that fits well with the Royal College of General Practitioners – tackling loneliness – a Community Action plan, working in partnership with Midhurst Parish Church, who run the Midhurst Foodbank, to capture users’ stories.  A spotlight report on the foodbank has been published, click here to read more.


The Disability Trust A project to develop jointly co-produced Health Discussion Aid Tools.  A spotlight report can be read here


West Sussex 4Sight Vision Support (Nik Demetriades, CEO) –has recruited two Chichester University Interns to study the quality of patient experiences as they journey through the Eye Clinics in St Richard’s and Worthing Hospitals. Consumer feedback highlights this is an ongoing area of concern. The new interns have received training to act as authorised Healthwatch West Sussex Representatives. The project will result in a collaborative report of findings


Pathfinder continues to develop.  The Healthwatch West Sussex People with Lived Experience has now completed their involvement and provided Pathfinder’s leaders with formal, written feedback which has been well-received. We continue to support the vital work of this partnership as it continues to evolve.

Local Community Networks – Coastal West Sussex CCG

Healthwatch have been commissioned by Coastal CCG to support the development of the eight Local Community Networks. This project is now nearing completion with a final report being prepared.

Better Births Programme

Having been invited to take part in a System Leadership project led by The Kings Fund, we continue to support the Better Births Local Maternity System (LMS) with a view to greater involvement of the community and voluntary sector in this programme.  An agreed plan is now being finalised

Raising Awareness Partnerships

South Downs Leisure, the charity who run leisure centres across Worthing has a strong focus on outreach, inclusion and wellbeing for both their 450 strong staff and visitors to the sites. An article about Healthwatch has been included in their staff newsletter to raise our profile across the staff team.

Future events allowing partnership work between Healthwatch West Sussex and South Downs Leisure include a Disability Day, attendance of the Phoenix Club coffee mornings and a presentation at Speakers Lunch. Healthwatch have also been given an open invite to have a physical presence at the Leisure Centre sites to promote any campaigns.

Southern Water, who employ over 2000 people, invited Healthwatch West Sussex to visit their Worthing office to raise awareness and share information with approximately 200 people. Further meetings are being arranged to discuss working alongside their Wellbeing teams.

The Dome Cinema Worthing, is a busy independent cinema on Worthing seafront. Staff supported the Premiere of our Youth Engagement Films and are showing a Healthwatch West Sussex advert during the pre-show slides of all their screenings.

Sussex Oakleaf is working collaboratively with Healthwatch to support their clients and include them in Healthwatch events.

Chichester College, is a centre of further education, in Chichester. It has a second, campus at Brinsbury, near Pulborough. The Chichester Campus has a large international student programme and the Brinsbury Campus has a significant number of students with Special Educational Needs. Healthwatch West Sussex were invited to attend their three Fresher’s Fairs. These events provided a good opportunity for raising awareness of Healthwatch with students and proved very useful for networking with other organisations and the teaching staff. Healthwatch information slides will be displayed on the College information screens and Healthwatch posters will be displayed around the College sites

National Citizen’s Service (NCS), described as an essential experience for 16-17-year olds, provides an opportunity to build skills for work and life while taking on new challenges. Healthwatch West Sussex is working on developing a resource pack that can be used in NCS Social Action programmes



Click on logos for more information or to discuss partnership working please contact Cheryl Berry, Partnership Coordinator: Mobile: 07966 529756 Email: [email protected]

Spotlight on Friends of Henfield Medical Practice Trust – Henfield Mental Health and Wellbeing Event

Spotlight on Move the Goal Post Project

Spotlight on CREATE Young People’s Project

Spotlight on REAL Patient Group

Spotlight on Southwater Community Church

Spotlight on the Macular Society

Spotlight on Bentswood Community Engagement

Spotlight on Phoenix Stroke Club

Spotlight on Indian Heritage Cultural Society in Crawley

Spotlight on Parkinson’s UK

Spotlight on Turning Tides

Spotlight on COPD Support Group, East Grinstead

Spotlight on Crawley Kashmiri Woman’s Group

Spotlight on MSA Trust

Spotlight on Midhurst Foodbank Centre

Spotlight on Multiple Sclerosis Society

Spotlight on the Disabilities Trust

Spotlight on Selsey