Together we Speak Louder

Help design brand new NHS online consultation

Posted on: 03/07/2018

NHS England is working in partnership with CCGs (Clinical Commissioning Groups) across Sussex and East Sussex to design and implement a new online system which will be rolled out to over 150 GP practices within the next 18 months.

The service will allow patients to contact their GP practice digitally with their symptoms and receive a response from their GP, nurse or appropriate healthcare professional.

It is important to stress that this will not replace telephone bookings or face to face appointments with GPs but it is designed to be another way to access GP support. This will be more convenient for digitally engaged patients and free up GPs time to provide an increasing number of (longer) face to face appointments with patients.

If you can, please fill out this survey to share your thoughts and have your say about this new service.