Together we Speak Louder

Accessing Services

If you have any concerns

All Health and Social Care

The Care Quality Commission checks all GP Surgeries, hospitals, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.

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NHS Services

Call 111 if you urgently need medical help or advice but it’s not a life-threatening situation. You can also call 111 if you are not sure which NHS service you need.

For more information on how to access NHS services go to NHS Choices which is the country’s biggest health website and gives information about hospitals, GPs, dentists and urgent care as well as information about other services in your area (often provided by charities) that can help you with conditions from Alzheimer’s through to weight loss.

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Social Care

There is a wide range of information about Social Care on the West Sussex County Council website along with West Sussex Connect to Support. For children’s information and service visit West Sussex Local Offer. To find out more about accessing any of these services call the Council 9am to 5pm, Monday to Friday, feor children 01403 229900 and for adults 01243 642121.

For information about Safeguarding Adults at risk visit the Safeguarding Adults Board website.


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Carers Support West Sussex

Carers Support West Sussex was formed in 2013 following the merger of three Carer charities with a long history of supporting Carers in the county. They have grown to a countywide service with more than 80 members of staff and over 70 volunteers helping to support more than 18,000 Carers.

Their Carer Response Line, 0300 028 8888, is open six days a week to provide support and information. They run more than 60 support groups, specialising in support for Carers of people with dementia, a learning disability, drug or alcohol issues, parent carers, young adult carers as well as groups for BME and LGBTQ communities.

They offer Emotional Wellbeing support where Carers can access free counselling, a Carer Callback service or attend courses on things like ‘Mindfulness’ and ‘Relaxation Techniques’. They have Hospital Teams based in St Richard’s, Worthing, The Princess Royal and East Surrey Hospitals, as well as several community hospitals where they can offer support to Carers who may find themselves suddenly thrust into a caring role.

Along with our partners, they have run a successful Carer Learning and Wellbeing Programme, where they help Carers access a Wellbeing Fund and Equipment for Independence Scheme.

For more information visit the Carers Support Website.